About CareScout UK

CareScout UK is a free directory that helps families find and compare CQC-rated care homes across England. We believe everyone deserves access to clear, trustworthy information when making one of life's most important decisions.

Our Data Source

All care home information on this site comes from the Care Quality Commission (CQC), the independent regulator of health and social care in England. The CQC inspects and rates care homes to ensure they meet fundamental standards of quality and safety.

How CQC Ratings Work

CQC inspectors assess care homes across five key questions:

• Safe — Are people protected from abuse and avoidable harm?
• Effective — Does the care achieve good outcomes and help people maintain quality of life?
• Caring — Do staff treat people with compassion, kindness, dignity, and respect?
• Responsive — Are services organised to meet people's needs?
• Well-led — Does leadership promote high-quality care and an open, fair culture?

Each question receives a rating, and an overall rating is given:

• Outstanding — The service is performing exceptionally well
• Good — The service is performing well and meeting expectations
• Requires Improvement — The service isn't performing as well as it should
• Inadequate — The service is performing badly and action has been taken

Important Disclaimer

CareScout UK is not affiliated with, endorsed by, or connected to the Care Quality Commission. We are an independent directory that presents publicly available CQC data in an accessible format. For the most up-to-date information, always check the official CQC website.