21 Lucerne Road
Residential care home · Thornton Heath
21-23 Lucerne Road, Thornton Heath, CR7 7BB
Run by Mr & Mrs W Wallen
- Requires improvementCQC · Jul 2024
- 6.8Our score
- Beds4
- Type of careResidential
- Phone020 8239 9547
Inspectors asked it to improve: Responsive and Well-led
Latest inspection
- Inspected on 4 July 2024
What the inspectors rate
- SafeGood
- EffectiveGood
- CaringGood
- ResponsiveRequires improvement
- Well-ledRequires improvement
- Regulator
- Care Quality Commission
- Registered as
- 21 Lucerne Road
- Status
- Registered in England
- Latest rating
- Requires improvement
- Register number
- 1-147440764
From the public register of the Care Quality Commission, checked on 2 November 2026.
About 21 Lucerne Road
21 Lucerne Road is a residential care home in Thornton Heath (Croydon), registered with the Care Quality Commission for 4 residents. It is run by Mr & Mrs W Wallen. The CQC register lists care for dementia, learning disabilities and physical disabilities.
Care on offer
- Care homes
Compared with Thornton Heath
Nearest
| Name | Distance | Official rating | Our score | Price |
|---|---|---|---|---|
| Brigstock HouseThornton Heath | 0.1 miles | Good | 8.0 | |
| NAS HouseCroydon | 0.1 miles | Good | 8.0 | |
| Heathvale HouseCroydon | 0.1 miles | Good | 8.0 | |
| Thornton Lodge LimitedThornton Heath | 0.1 miles | Good | 8.0 | |
| Rosenmanor LimitedCroydon | 0.4 miles | Requires improvement | 6.8 |
What stands out
Ask about
- The CQC rated it Requires improvement in the responsive and well-led key questions (inspection of 4 July 2024).
Types of care
Also works on: residential
Location
21-23 Lucerne Road, Thornton Heath, CR7 7BB
DirectionsFeatured in
Questions families ask
How much does 21 Lucerne Road cost?
The CQC register does not list fees, so ask 21 Lucerne Road for its weekly fee. As a guide, Croydon council paid on average £1,255 a week for a residential care place for people aged 65 and over in 2024-2025, against £982 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.
Who pays for a place in this home?
Ask 21 Lucerne Road whether it takes residents funded by Croydon council and what it charges people who pay for themselves. In England the council may help after a needs assessment and a financial assessment if savings and assets are below £23,250 (2026 to 2027 rules). People whose needs are mainly health needs may qualify for NHS Continuing Healthcare, which pays the full fee.