Terms of use

Terms for using MyCareCheck, a free guide to care homes in England. It is not care advice and it does not arrange placements.

Scope

These terms apply to anyone using MyCareCheck (mycarecheck.co.uk), a free guide to care homes in England. If you use the site, you agree to them.

Not care advice

Nothing on the site is medical, care or financial advice. The lists help you shortlist and compare homes. They do not assess anyone's needs or recommend a home, and they do not replace a visit or a care needs assessment by the council.

Where the information comes from

Ratings, inspection dates and registration details come from the public register of the Care Quality Commission, as explained on our How we rate care homes page. The CQC is not responsible for this site. Ratings can change after any inspection, so check the latest report on the CQC website before you decide.

Check before you decide

Vacancies, fees, the care a home can provide and its staffing change often. Confirm them with the home, visit it and ask for its terms and fees in writing before you agree to anything.

Pages of homes and the business area

By claiming a home's page you confirm that you have the right to manage it and that everything you add is true and fair. We can correct or take down anything that is not. Paid plans are labelled Pro or Top, and buying one never changes a home's rating or score. The terms of the plans are set out in the business area.

What is not allowed

Do not use the site to break the law, copy its lists in bulk with automated software, try to reach areas that are not public, pretend to be another person or home, or give false information.

Liability and governing law

We do not exclude any liability that the law says cannot be excluded. Otherwise, MyCareCheck is not responsible for the care given by the homes listed, for what they publish or for other websites we link to. The laws of England and Wales govern these terms. We may revise them, and the version on this page applies.