Contact
Tell us about a detail that has changed, a home we have missed or your own home's page. We cannot give advice about anyone's care.
Something on a page is wrong
If a home has a new phone number, has changed its type of care or has closed, or its rating has changed since our last check, write to info@mycarecheck.co.uk with the name of the home and its town. We check it against the CQC register and put the page right.
Your own home
Managers and owners can claim their home's page from the business area, linked at the top of every page. From there you can add photos, fees, vacancies and a description of the home.
We cannot advise on care
We cannot recommend one home over another or advise on anyone's care needs or funding. Your local council's adult social care team can assess care needs and explain what help with fees is available. Please do not send us medical or personal details.
Concerns about a home
We do not handle complaints about care homes. Start with the home's own complaints procedure. If that does not settle it, the Local Government and Social Care Ombudsman can look into complaints about care. If you think someone is at risk of harm, contact the council's safeguarding team, and tell the CQC about concerns over a home's care. In an emergency, call 999.