Ashfields

Residential care home · Norwich

31 Salhouse Road, Rackheath, Norwich, NR13 6PD

Run by Barchester Healthcare Homes Limited

  • Requires improvementCQC · Apr 2022
  • Our score
  • Beds42
  • Type of careResidential
  • Phone01603 721720

Inspectors asked it to improve: Safe and Well-led

Last updated:

Latest inspection

Requires improvementCQC
  • Inspected on 12 April 2022

Inspected more than 4 years ago

What the inspectors rate

  • SafeRequires improvement
  • EffectiveGood
  • CaringGood
  • ResponsiveGood
  • Well-ledRequires improvement
Regulator
Care Quality Commission
Registered as
Ashfields
Status
Registered in England
Latest rating
Requires improvement
Register number
1-125862182

From the public register of the Care Quality Commission, checked on 2 November 2026.

About Ashfields

Ashfields provides residential and dementia care in Rackheath, Norwich, with respite and short-stay support also available. Its registered scope includes older people and younger adults, and the home has communal areas, gardens and a memory land community.

Food is prepared on the premises using locally sourced meat and vegetables, with seasonal menus and modified-texture dishes available according to residents’ needs. Ashfields also maintains care plans and life-enrichment preferences using handheld digital documentation, helping the team manage individual records alongside everyday activities and social opportunities.

Care on offer

  • Care homes

Compared with Norwich

Nearest

NameDistanceOfficial ratingOur scorePrice
LindumNorwich0.7 milesGood8.0
FoxhillNorwich1.4 milesGood8.0
Cascade (Bonetti House)Norwich1.6 miles
Emerald HouseNorwich1.6 miles
HoneySuckle LodgeNorwich1.8 milesGood8.4

Also run by Barchester Healthcare Homes Limited

NameOfficial ratingOur scorePrice
Woodside HouseNorwichGood7.4
The WarrenNorwichGood8.0
Hethersett HallNorwichRequires improvement5.6
Ritson LodgeGreat YarmouthGood7.4
Oulton Park Care CentreLowestoftGood8.0
Alice GrangeIpswichGood8.0
Hickathrift HouseWisbechGood8.0
Rose LodgeWisbechGood8.0
Hilton Park - OaklandsCambridgeGood8.0
Hilton Park Care CentreCambridgeGood8.0
Woodland ViewColchesterGood8.0
Werrington LodgePeterboroughGood8.0

What stands out

What stands out

  • Memory land community
  • On-site meal preparation
  • Digital care documentation

Suits: People needing dementia care or a short stay

Types of care

Also works on: residential

Location

31 Salhouse Road, Rackheath, Norwich, NR13 6PD

Directions

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Questions families ask

What types of care does Ashfields Care Home offer?

It offers dementia care, respite or short-stay care and services for people under 65.

Does Ashfields provide nursing and dementia care?

Yes. It provides residential nursing and dementia care, including a memory land community.

Can Ashfields accommodate special dietary requirements?

Yes. Its chefs can accommodate clinical, religious and ethical dietary requirements while helping residents maintain their diets safely.

How much does Ashfields cost?

The CQC register does not list fees, so ask Ashfields for its weekly fee. As a guide, Norfolk council paid on average £1,129 a week for a residential care place for people aged 65 and over in 2024-2025, against £982 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.

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