Ashfields
Residential care home · Norwich
31 Salhouse Road, Rackheath, Norwich, NR13 6PD
Run by Barchester Healthcare Homes Limited
- Requires improvementCQC · Apr 2022
- 6.8Our score
- Beds42
- Type of careResidential
- Phone01603 721720
Inspectors asked it to improve: Safe and Well-led
Latest inspection
- Inspected on 12 April 2022
Inspected more than 4 years ago
What the inspectors rate
- SafeRequires improvement
- EffectiveGood
- CaringGood
- ResponsiveGood
- Well-ledRequires improvement
- Regulator
- Care Quality Commission
- Registered as
- Ashfields
- Status
- Registered in England
- Latest rating
- Requires improvement
- Register number
- 1-125862182
From the public register of the Care Quality Commission, checked on 2 November 2026.
About Ashfields
Ashfields provides residential and dementia care in Rackheath, Norwich, with respite and short-stay support also available. Its registered scope includes older people and younger adults, and the home has communal areas, gardens and a memory land community.
Food is prepared on the premises using locally sourced meat and vegetables, with seasonal menus and modified-texture dishes available according to residents’ needs. Ashfields also maintains care plans and life-enrichment preferences using handheld digital documentation, helping the team manage individual records alongside everyday activities and social opportunities.
Care on offer
- Care homes
Compared with Norwich
Nearest
| Name | Distance | Official rating | Our score | Price |
|---|---|---|---|---|
| LindumNorwich | 0.7 miles | Good | 8.0 | |
| FoxhillNorwich | 1.4 miles | Good | 8.0 | |
| Cascade (Bonetti House)Norwich | 1.6 miles | |||
| Emerald HouseNorwich | 1.6 miles | |||
| HoneySuckle LodgeNorwich | 1.8 miles | Good | 8.4 |
Also run by Barchester Healthcare Homes Limited
| Name | Official rating | Our score | Price |
|---|---|---|---|
| Woodside HouseNorwich | Good | 7.4 | |
| The WarrenNorwich | Good | 8.0 | |
| Hethersett HallNorwich | Requires improvement | 5.6 | |
| Ritson LodgeGreat Yarmouth | Good | 7.4 | |
| Oulton Park Care CentreLowestoft | Good | 8.0 | |
| Alice GrangeIpswich | Good | 8.0 | |
| Hickathrift HouseWisbech | Good | 8.0 | |
| Rose LodgeWisbech | Good | 8.0 | |
| Hilton Park - OaklandsCambridge | Good | 8.0 | |
| Hilton Park Care CentreCambridge | Good | 8.0 | |
| Woodland ViewColchester | Good | 8.0 | |
| Werrington LodgePeterborough | Good | 8.0 |
What stands out
What stands out
- Memory land community
- On-site meal preparation
- Digital care documentation
Suits: People needing dementia care or a short stay
Types of care
Also works on: residential
Location
31 Salhouse Road, Rackheath, Norwich, NR13 6PD
DirectionsFeatured in
Questions families ask
What types of care does Ashfields Care Home offer?
It offers dementia care, respite or short-stay care and services for people under 65.
Does Ashfields provide nursing and dementia care?
Yes. It provides residential nursing and dementia care, including a memory land community.
Can Ashfields accommodate special dietary requirements?
Yes. Its chefs can accommodate clinical, religious and ethical dietary requirements while helping residents maintain their diets safely.
How much does Ashfields cost?
The CQC register does not list fees, so ask Ashfields for its weekly fee. As a guide, Norfolk council paid on average £1,129 a week for a residential care place for people aged 65 and over in 2024-2025, against £982 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.