Caroline House

Residential care home · Hailsham

7 - 9 Ersham Road, Hailsham, BN27 3LG

Run by Sovereign Care Limited

  • GoodCQC · Dec 2024
  • Our score
  • Beds28
  • Type of careResidential
  • Phone01323 841073

Inspectors asked it to improve: Well-led

Last updated:

Latest inspection

GoodCQC
  • Inspected on 16 December 2024

What the inspectors rate

  • SafeGood
  • EffectiveGood
  • CaringGood
  • ResponsiveGood
  • Well-ledRequires improvement
Regulator
Care Quality Commission
Registered as
Caroline House
Status
Registered in England
Latest rating
Good
Register number
1-291181163

From the public register of the Care Quality Commission, checked on 2 November 2026.

About Caroline House

Caroline House is a residential care home in Hailsham (Wealden), registered with the Care Quality Commission for 28 residents. It is run by Sovereign Care Limited. The CQC register lists care for dementia and older people.

Care on offer

  • Care homes

Compared with Hailsham

Nearest

NameDistanceOfficial ratingOur scorePrice
Filsham LodgeHailsham0.2 milesRequires improvement6.8
Ersham House Nursing HomeHailsham0.4 milesRequires improvement6.8
Jemini PlaceHailsham0.4 milesGood8.0
Jemini Response 52 Summerheath RoadHailsham0.6 milesGood8.0
LynfordsHailsham0.7 milesRequires improvement6.8

Also run by Sovereign Care Limited

NameOfficial ratingOur scorePrice
Filsham LodgeHailshamRequires improvement6.8
AmpersandRochesterRequires improvement6.8

What stands out

Ask about

  • The CQC rated it Requires improvement in the well-led key question (inspection of 16 December 2024).

Types of care

Also works on: residential

Location

7 - 9 Ersham Road, Hailsham, BN27 3LG

Directions

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Questions families ask

How much does Caroline House cost?

The CQC register does not list fees, so ask Caroline House for its weekly fee. As a guide, East Sussex council paid on average £948 a week for a residential care place for people aged 65 and over in 2024-2025, against £982 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.

Who pays for a place in this home?

Ask Caroline House whether it takes residents funded by East Sussex council and what it charges people who pay for themselves. In England the council may help after a needs assessment and a financial assessment if savings and assets are below £23,250 (2026 to 2027 rules). People whose needs are mainly health needs may qualify for NHS Continuing Healthcare, which pays the full fee.

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