Carrstone House Care Home
Residential care home · Downham Market
159 Bexwell Road, Downham Market, PE38 9LJ
Run by Artisan Care Downham Limited
- Requires improvementCQC · Oct 2026
- 4.4Our score
- Beds72
- Type of careResidential
- Phone01604 552950
Inspectors asked it to improve: Safe, Effective, Caring, Responsive and Well-led
Latest inspection
- Inspected on 30 October 2026
What the inspectors rate
- SafeRequires improvement
- EffectiveInadequate
- CaringRequires improvement
- ResponsiveRequires improvement
- Well-ledRequires improvement
- Regulator
- Care Quality Commission
- Registered as
- Carrstone House Care Home
- Status
- Registered in England
- Latest rating
- Requires improvement
- Register number
- 1-20398069374
From the public register of the Care Quality Commission, checked on 2 November 2026.
About Carrstone House Care Home
Carrstone House Care Home offers residential and dementia care for older people in Downham Market, with respite care also available. The home is registered for care relating to dementia, physical disabilities, sensory impairment and younger adults, covering varied support needs within a residential setting.
Life at the home includes activities, outings, dining and communal spaces. Avery’s wider service describes gardens, cafés and cinema rooms among its facilities, alongside meals, housekeeping and social activities. Families considering a move can explore how care needs, accommodation and funding fit together before choosing a longer-term or temporary stay.
Care on offer
- Care homes
Compared with Downham Market
Nearest
| Name | Distance | Official rating | Our score | Price |
|---|---|---|---|---|
| High HavenDownham Market | 0.5 miles | Good | 8.0 | |
| Downham GrangeDownham Market | 0.6 miles | Requires improvement | 6.8 | |
| Diamond HouseDownham Market | 1.1 miles | Good | 7.4 | |
| Ashville HouseDownham Market | 1.1 miles | Requires improvement | 6.8 | |
| Victoria HallKing's Lynn | 5 miles | Good | 7.4 |
What stands out
What stands out
- Residential and dementia care
- Activities, dining and communal facilities
Suits: Older people considering residential, dementia or respite care
Types of care
Also works on: residential
Location
159 Bexwell Road, Downham Market, PE38 9LJ
DirectionsFeatured in
- 5Care homes in Downham Market
- 7Sensory impairment care homes in King's Lynn and West Norfolk
- 12Physical disability care homes in King's Lynn and West Norfolk
- 19Care homes for young adults in King's Lynn and West Norfolk
- 27Dementia care homes in King's Lynn and West Norfolk
- 32Elderly care homes in King's Lynn and West Norfolk
Questions families ask
What care does Carrstone House provide?
Carrstone House provides residential and dementia care across 72 en-suite bedrooms, each with its own call and information system.
Does Carrstone House provide activities for residents?
Yes. The home is built around an active social life with dedicated activity coordinators, entertainment and opportunities for residents to take part in activities.
Do staff at Carrstone House speak Chinese or Spanish?
Yes. Carrstone House lists Chinese and Spanish among the languages available to its customers.
How much does Carrstone House Care Home cost?
The CQC register does not list fees, so ask Carrstone House Care Home for its weekly fee. As a guide, Norfolk council paid on average £1,129 a week for a residential care place for people aged 65 and over in 2024-2025, against £982 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.