Connect House
Nursing home · Nottingham
8A Riber Crescent, Basford, Nottingham, NG5 1LP
Run by Medina Connect Ltd
- Requires improvementCQC · Jun 2024
- 6.8Our score
- Beds74
- Type of careNursing
- Phone0115 924 5467
Inspectors asked it to improve: Effective and Responsive
Latest inspection
- Inspected on 26 June 2024
What the inspectors rate
- SafeGood
- EffectiveRequires improvement
- CaringGood
- ResponsiveRequires improvement
- Well-ledGood
- Regulator
- Care Quality Commission
- Registered as
- Connect House
- Status
- Registered in England
- Latest rating
- Requires improvement
- Register number
- 1-4227838300
From the public register of the Care Quality Commission, checked on 2 November 2026.
About Connect House
Connect House combines residential, nursing, dementia and respite care with short-term assessment and reablement provision. Its Garden Suite has 32 short-term assessment and reablement beds in partnership with City Care, alongside five interim beds, while the Heritage Suite provides a different setting for longer-term needs.
The home’s signage includes large-print wording, pictorial illustrations and braille. Residents can take part in activities, enjoy home-cooked meals and use communal spaces in a homely environment. Connect House also records complaints and uses them for reflection and learning, supporting its ongoing service development.
Care on offer
- Care homes
Compared with Nottingham
Nearest
| Name | Distance | Official rating | Our score | Price |
|---|---|---|---|---|
| BasfordNottingham | 0.6 miles | Good | 8.0 | |
| 14-17 Palmwood CourtNottingham | 0.7 miles | Good | 8.0 | |
| Fairway ViewNottingham | 0.7 miles | Outstanding | 9.2 | |
| Hawthorn Lodge Care HomeNottingham | 0.7 miles | Requires improvement | 5.0 | |
| 514 Arnold RoadNottingham | 0.8 miles | Good | 8.0 |
What stands out
What stands out
- 32-bed short-term assessment suite
- Braille and pictorial signage
- Dedicated Heritage and Garden Suites
Suits: People needing nursing, residential or reablement support
Types of care
- Dementia
- Eating disorders
- Elderly care
- Learning disabilities
- Mental health
- Physical disabilities
- Sensory impairment
- Substance misuse
- Younger adults
Also works on: nursing
Location
8A Riber Crescent, Basford, Nottingham, NG5 1LP
DirectionsFeatured in
Questions families ask
How are admissions arranged for the Garden Suite at Connect House?
Admissions to the Garden Suite are arranged through City Care and the triaging hub. It supports people who usually need a short-term placement after hospital before returning home or moving into longer-term care.
How many short-term beds does Connect House provide?
The Garden Suite operates with City Care and provides 32 short-term assessment and reablement beds, alongside five of Connect House’s own short-term interim beds.
Can complaints to Connect House be made in writing?
Yes. A complaint can be made verbally or in writing to the person in charge, the Manager or the Deputy Manager.
How much does Connect House cost?
The CQC register does not list fees, so ask Connect House for its weekly fee. As a guide, Nottingham council paid on average £941 a week for a nursing care place for people aged 65 and over in 2024-2025, against £1,102 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.