De Lucy House

Residential care home · Diss

40 Victoria Road, Diss, IP22 4HZ

Run by Greensleeves Homes Trust

  • GoodCQC · Jul 2018
  • Our score
  • Beds60
  • Type of careResidential
  • Phone01379 671333

Last updated:

Latest inspection

GoodCQC
  • Inspected on 10 July 2018

Inspected more than 4 years ago

What the inspectors rate

  • SafeGood
  • EffectiveGood
  • CaringGood
  • ResponsiveOutstanding
  • Well-ledGood
Regulator
Care Quality Commission
Registered as
De Lucy House
Status
Registered in England
Latest rating
Good
Register number
1-2089484545

From the public register of the Care Quality Commission, checked on 2 November 2026.

About De Lucy House

De Lucy House provides residential and dementia care for older people in Diss, with support focused on familiarity, dignity, routines and individual preferences. Its dementia provision uses smaller 15-bed units, secure external doors and keypad systems to create a calmer, more familiar setting.

The service also offers respite care and flexible trial stays, with personal care, meals and communal activities included during a stay. Before moving in, an assessment considers care needs and personal preferences to shape support. Flexible trial stays can help someone experience life at the home before making a longer-term decision.

Care on offer

  • Care homes

Compared with Diss

Nearest

NameDistanceOfficial ratingOur scorePrice
Oak HouseDiss0.6 milesGood7.4
Walcot Hall Nursing HomeDiss1.1 milesGood8.0
The CroftDiss1.2 milesRequires improvement6.8
Heywoods GrangeDiss1.5 milesInadequate3.2
OaklandsDiss1.8 milesGood7.4

Also run by Greensleeves Homes Trust

NameOfficial ratingOur scorePrice
Henley HouseIpswichGood8.0
BroadlandsLowestoftOutstanding9.2
Harleston HouseLowestoftOutstanding9.2
Broadacres Care HomeNorwichGood8.4
The OrchardsElyRequires improvement6.8
Rose CottageHuntingdonGood8.0
Sharnbrook HouseBedfordGood8.0
Tickford AbbeyNewport PagnellGood8.0
Queen Elizabeth HouseBromleyRequires improvement6.2
Clarendon LodgeRickmansworthGood8.0
Torkington HouseLondonGood8.0
Lavender FieldsSevenoaksRequires improvement6.2

What stands out

What stands out

  • Smaller 15-bed dementia units
  • Flexible trial and respite stays
  • Home for Life funding commitment

Ask about

  • A financial assessment is required before moving in

Suits: Older people needing residential, dementia or respite care

Types of care

Also works on: residential

Location

40 Victoria Road, Diss, IP22 4HZ

Directions

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Questions families ask

Can they arrange a trial or respite stay?

Yes. They offer respite care and flexible trial stays, including personal care, meals, laundry, housekeeping, activities and communal spaces.

What happens before someone moves into care?

The team assesses care needs, routines, preferences, health requirements and interests before creating a personalised care plan for the move.

What happens if personal funds run out?

Residents can be supported to stay in the home if personal funds run out, subject to the usual funding arrangements and assessments.

How is dementia care provided?

Dementia care is provided in smaller 15-bed units with secure doors, keypad systems, consistent routines and support shaped around each resident's life story and abilities.

How stable is the care team?

They provide care through familiar staff with minimal and often no reliance on agency workers. The Home Manager and many colleagues have been there since opening.

How much does De Lucy House cost?

The CQC register does not list fees, so ask De Lucy House for its weekly fee. As a guide, Norfolk council paid on average £1,129 a week for a residential care place for people aged 65 and over in 2024-2025, against £982 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.

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