Heartland Manor
Residential care home · Brockenhurst
The Rise, Brockenhurst, SO42 7SJ
Run by The Wilverley Association
- GoodCQC · Jun 2022
- 8.0Our score
- Beds46
- Type of careResidential
- Phone01590 622424
Latest inspection
- Inspected on 16 June 2022
Inspected more than 4 years ago
What the inspectors rate
- SafeGood
- EffectiveGood
- CaringGood
- ResponsiveGood
- Well-ledGood
- Regulator
- Care Quality Commission
- Registered as
- Heartland Manor
- Status
- Registered in England
- Latest rating
- Good
- Register number
- 1-120439601
From the public register of the Care Quality Commission, checked on 2 November 2026.
About Heartland Manor
Heartland Manor provides residential and dementia care in a 40-bed home surrounded by the New Forest. Residents have home-cooked meals, activities and shared spaces including a coffee shop, lounges, dining rooms and a cinema and arts room.
The specialist Brock Village dementia unit uses familiar surroundings, colour cues and interactive features to support independence and calm. Heartland Manor also offers respite care and short stays from just 2 nights. Short-stay residents receive the same room standard, care team and access to activities, gardens and shared facilities as permanent residents.
Care on offer
- Care homes
Compared with Brockenhurst
Nearest
| Name | Distance | Official rating | Our score | Price |
|---|---|---|---|---|
| WoodpeckersBrockenhurst | 0.2 miles | Outstanding | 9.2 | |
| Sway PlaceLymington | 2.5 miles | Requires improvement | 6.8 | |
| Sway PlaceLymington | 2.5 miles | Requires improvement | 6.8 | |
| Birchy Hill Care HomeLymington | 2.7 miles | Good | 8.0 | |
| Hartwood HouseLyndhurst | 3.7 miles | Good | 8.4 |
Also run by The Wilverley Association
| Name | Official rating | Our score | Price |
|---|---|---|---|
| Little HavenSouthampton | Good | 8.0 |
What stands out
What stands out
- 40-bed residential and dementia home
- Brock Village dementia unit
- Short stays from two nights
Suits: Older people needing dementia care or a short stay
Types of care
Also works on: residential
Location
The Rise, Brockenhurst, SO42 7SJ
DirectionsFeatured in
Questions families ask
How long can a respite stay last?
From 2 nights, with no upper limit. Families can book regular weekends or stay for several weeks while recovering or while a carer is away.
Can they arrange an emergency care stay quickly?
Often, yes. Emergency admissions can sometimes be arranged the same or next day, subject to availability. Planned stays are best booked in advance.
Can a short care stay become permanent?
Yes. A short stay can be used as a trial to see whether the home is suitable, followed by a smoother transition to permanent care if needed.
What does a short stay at Heartland Manor include?
Short stay residents receive the same room standard and care team as permanent residents, with full access to the activities programme, coffee shops and gardens.
How much does Heartland Manor cost?
The CQC register does not list fees, so ask Heartland Manor for its weekly fee. As a guide, Hampshire council paid on average £1,214 a week for a residential care place for people aged 65 and over in 2024-2025, against £982 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.