Hendra House Residential Home
Residential care home · Ludlow
Hendra House, 15 Sandpits Road, Ludlow, SY8 1HH
Run by Hendra Healthcare (Ludlow) Limited
- OutstandingCQC · Jun 2026
- 9.6Our score
- Beds28
- Type of careResidential
- Phone01584 873041
Latest inspection
- Inspected on 16 June 2026
What the inspectors rate
- SafeGood
- EffectiveOutstanding
- CaringOutstanding
- ResponsiveOutstanding
- Well-ledOutstanding
- Regulator
- Care Quality Commission
- Registered as
- Hendra House Residential Home
- Status
- Registered in England
- Latest rating
- Outstanding
- Register number
- 1-110422537
From the public register of the Care Quality Commission, checked on 2 November 2026.
About Hendra House Residential Home
In Ludlow, Hendra House Residential Home supports older people and people living with dementia in a family-run setting. Care planning is shaped with the resident and their family, helping the home respond to individual needs and changing circumstances.
Residents retain choice over daily routines, including when to get up, where to eat and how much time to spend in communal areas. Breakfast can be served in the room, while shared meals provide company. Rooms are furnished, but residents are encouraged to bring cherished belongings. Meals use locally sourced ingredients and accommodate different tastes and dietary needs, giving families clear examples of how everyday life can remain flexible.
Care on offer
- Care homes
Compared with Ludlow
Nearest
| Name | Distance | Official rating | Our score | Price |
|---|---|---|---|---|
| Alexandra HouseLudlow | 0.1 miles | Good | 8.0 | |
| GlenviewLudlow | 0.3 miles | |||
| Vision Homes Association - 1A Toll Gate RoadLudlow | 0.6 miles | Good | 8.4 | |
| Vision Homes Association - 1B Toll Gate RoadLudlow | 0.6 miles | Good | 8.4 | |
| Vision Homes Association - 1C Toll Gate RoadLudlow | 0.6 miles | Good | 8.4 |
What stands out
What stands out
- Residents choose daily routines
- Family-inclusive care planning
Suits: Older people needing dementia or residential care
Types of care
Also works on: residential
Location
Hendra House, 15 Sandpits Road, Ludlow, SY8 1HH
DirectionsFeatured in
Questions families ask
Does Hendra House use agency care staff?
No. Hendra House has never used agency staff since it was acquired in 2002. Care is provided by local staff, most of whom have worked at the home for many years.
Can prospective residents visit and speak privately with residents?
Yes. Prospective residents can visit the home and speak with residents either publicly or privately before deciding whether Hendra House meets their needs.
Are residents involved in planning their care?
Yes. Residents are central to care planning, alongside their GP, district nurse team, other health practitioners, family, advocates and the care team.
Can new residents choose their own GP surgery?
Yes. Residents new to the area can choose which of the two local surgeries they register with, and Hendra House provides the information needed to make that decision.
What happens when someone applies for a place?
The applicant or family completes a Resident Application Form, after which the person is added to the waiting list. The Care Manager then carries out a detailed pre-admission assessment.
How much does Hendra House Residential Home cost?
The CQC register does not list fees, so ask Hendra House Residential Home for its weekly fee. As a guide, Shropshire council paid on average £918 a week for a residential care place for people aged 65 and over in 2024-2025, against £982 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.