Heron Lea Residential Home

Residential care home · Norwich

Mill Lane, Witton, Norwich, NR13 5DS

Run by Luna Care Services Ltd

  • GoodCQC · Jul 2025
  • Our score
  • Beds13
  • Type of careResidential
  • Phone01603 713314

Last updated:

Latest inspection

GoodCQC
  • Inspected on 31 July 2025

What the inspectors rate

  • SafeGood
  • EffectiveGood
  • CaringGood
  • ResponsiveGood
  • Well-ledGood
Regulator
Care Quality Commission
Registered as
Heron Lea Residential Home
Status
Registered in England
Latest rating
Good
Register number
1-19601322315

From the public register of the Care Quality Commission, checked on 2 November 2026.

About Heron Lea Residential Home

Heron Lea Residential Home provides residential, respite and specialist dementia care in a 13-bed service. The home supports older people and people with physical disabilities, offering single and shared rooms alongside communal areas and gardens.

Daily life includes activities, companionship and support with personal routines, while the home also provides pet-friendly arrangements and meals prepared around dietary, cultural and religious preferences. Families can arrange a visit to understand the accommodation and care approach. Residential, respite and specialist dementia services give families distinct options when needs change or short-term support is required.

Care on offer

  • Care homes

Compared with Norwich

Nearest

NameDistanceOfficial ratingOur scorePrice
Broadlands Lodge Care HomeNorwich1.2 miles
Broadlands Lodge Care HomeNorwich1.2 miles
Braydeston CourtNorwich1.3 milesRequires improvement5.6
Manor HouseNorwich1.4 milesGood8.0
Belvoir HouseNorwich1.4 milesGood8.0

What stands out

What stands out

  • 13-bed residential service
  • Single and shared rooms
  • Pets welcomed by arrangement

Suits: Older people needing residential or respite dementia care

Types of care

Also works on: residential

Location

Mill Lane, Witton, Norwich, NR13 5DS

Directions

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Questions families ask

How many beds and bedrooms does the home have?

They have 13 beds, including seven single bedrooms and three shared double rooms.

Do they offer respite and dementia care?

Yes. Heron Lea offers residential services, respite services and specialist dementia services.

Do they accept privately funded and NHS-funded residents?

Yes. Single and shared rooms are available for Local Authority-funded residents, NHS-funded residents and residents under private agreement.

Are pets allowed in the care home?

Yes. They warmly welcome pets into the community as part of their approach to wellbeing.

How much does Heron Lea Residential Home cost?

The CQC register does not list fees, so ask Heron Lea Residential Home for its weekly fee. As a guide, Norfolk council paid on average £1,129 a week for a residential care place for people aged 65 and over in 2024-2025, against £982 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.

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