Highfield House

Residential care home · Shanklin

4 Highfield Road, Shanklin, PO37 6PP

Run by Island Healthcare Limited

  • OutstandingCQC · May 2019
  • Our score
  • Beds20
  • Type of careResidential
  • Phone01983 862195

Last updated:

Latest inspection

OutstandingCQC
  • Inspected on 31 May 2019

Inspected more than 4 years ago

What the inspectors rate

  • SafeGood
  • EffectiveGood
  • CaringOutstanding
  • ResponsiveOutstanding
  • Well-ledOutstanding
Regulator
Care Quality Commission
Registered as
Highfield House
Status
Registered in England
Latest rating
Outstanding
Register number
1-109824368

From the public register of the Care Quality Commission, checked on 2 November 2026.

About Highfield House

Highfield House supports older people through residential and dementia care in a homely setting shaped around individual needs and wishes. The Isle of Wight provider also lists frailty care within its wider service range.

The home focuses on comfort, belonging and continuity, with staff trained to understand residents’ preferences and daily requirements. Families can discuss care options through an initial enquiry and receive guidance about next steps. Highfield House gives people living with dementia or frailty a supportive home where daily assistance can be organised around their personal routines and changing needs.

Care on offer

  • Care homes

Compared with Shanklin

Nearest

NameDistanceOfficial ratingOur scorePrice
Tile HouseShanklin0.2 milesGood8.0
Appley Cliff - Care Home Physical DisabilitiesShanklin0.3 milesGood8.0
Plean DeneShanklin0.4 milesRequires improvement5.6
Portland LodgeShanklin0.6 milesGood8.0
Springfield Nursing HomeShanklin0.7 milesRequires improvement5.0

Also run by Island Healthcare Limited

NameOfficial ratingOur scorePrice
Tile HouseShanklinGood8.0
Hazel LodgeRydeGood8.0
Northbrooke HouseRydeGood8.0
Brighstone GrangeNewportGood8.0
Westview HouseTotland BayGood8.0

What stands out

What stands out

  • Family-run Isle of Wight provider
  • Support shaped around individual wishes

Suits: Older people needing residential dementia or frailty care

Types of care

Also works on: residential

Location

4 Highfield Road, Shanklin, PO37 6PP

Directions

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Questions families ask

Can they help with care emergencies outside regular hours?

Yes. Outside regular service hours, the care home can be contacted by telephone for verbal advice and emergency support.

Will the same carers provide ongoing home care?

They use a small, bespoke team to provide continuity of care and support from familiar carers.

Do they offer respite care without overnight accommodation?

Yes. They provide daycare services to support respite care, but do not offer overnight accommodation.

How much does Highfield House cost?

The CQC register does not list fees, so ask Highfield House for its weekly fee. As a guide, Isle of Wight council paid on average £904 a week for a residential care place for people aged 65 and over in 2024-2025, against £982 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.

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