Hillcrest House

Nursing home · Looe

Barbican Road, Looe, PL13 1NN

Run by Minster Care Management Limited

  • Requires improvementCQC · Oct 2022
  • Our score
  • Beds75
  • Type of careNursing
  • Phone01503 263489

Inspectors asked it to improve: Safe, Effective, Responsive and Well-led

Last updated:

Latest inspection

Requires improvementCQC
  • Inspected on 15 October 2022

Inspected more than 4 years ago

What the inspectors rate

  • SafeRequires improvement
  • EffectiveRequires improvement
  • CaringGood
  • ResponsiveRequires improvement
  • Well-ledRequires improvement
Regulator
Care Quality Commission
Registered as
Hillcrest House
Status
Registered in England
Latest rating
Requires improvement
Register number
1-11457477620

From the public register of the Care Quality Commission, checked on 2 November 2026.

About Hillcrest House

Hillcrest House provides nursing, residential and dementia care in a purpose-built home overlooking the Looe Valley. Its care offer also includes respite, intermediate and palliative care, with en-suite rooms and accommodation spread across two floors.

Residents can take part in activities and events, while the home’s care model is designed to respond as needs change over time. The wider provider supports personalised care and meaningful daily life, and Hillcrest House is equipped for a range of older people’s care requirements. nursing, residential and dementia care gives families a direct view of the main services available.

Care on offer

  • Care homes

Compared with Looe

Nearest

NameDistanceOfficial ratingOur scorePrice
Rivermead ViewLooe0.4 milesGood8.0
Atlantis Care HomeLooe3 milesGood8.0
Restgarth Care HomeLooe3.9 milesRequires improvement6.2
RoseacreTorpoint5.2 milesRequires improvement5.6
Coombe House Residential HomeLiskeard5.9 milesOutstanding9.6

Also run by Minster Care Management Limited

NameOfficial ratingOur scorePrice
Amberley House Care HomeTruroRequires improvement4.4
Mowbray Nursing HomeMalvernGood8.0
Waterside Care CentreMalvernGood7.4
Shaw Red Hill Care CentreWorcesterGood8.0
Freeland House Nursing HomeWitneyGood8.0
Wordsley HallStourport-on-SevernGood8.0
Karam Court Care HomeSmethwickGood8.0
Sovereign HouseCoventryGood8.0
Duncote Hall Nursing HomeTowcesterRequires improvement5.6
The LakesTowcesterGood8.0
Martin HouseSouthallGood8.0
Elm LodgeGreenfordGood8.0

What stands out

What stands out

  • Intermediate and palliative care
  • En-suite rooms
  • Purpose-built home

Suits: Older people needing changing levels of care

Types of care

Also works on: nursing

Location

Barbican Road, Looe, PL13 1NN

Directions

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Questions families ask

How do they decide what type of care someone needs?

They carry out a full assessment to determine the type of care best suited to the individual.

What types of care does the home provide?

They provide nursing, residential and dementia care, with personalised care plans for residents.

Can residents keep their own GP?

Yes, if the GP is within the home's catchment area. Otherwise, the home can recommend suitable local surgeries.

Can residents bring personal items into their room?

Yes. Residents can bring soft furnishings, photographs and other personal items, provided they pass a fire safety risk assessment by the home staff.

What activities are available for residents?

Each home has at least one activities coordinator who tailors meaningful activities to residents' mental and physical abilities so everyone can take part.

How much does Hillcrest House cost?

The CQC register does not list fees, so ask Hillcrest House for its weekly fee. As a guide, Cornwall council paid on average £1,157 a week for a nursing care place for people aged 65 and over in 2024-2025, against £1,102 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.

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