Millwater

Residential care home · Birmingham

164-168 Waterloo Road, Yardley, Birmingham, B25 8LD

Run by Lifeways Community Care Limited

  • Requires improvementCQC · Sept 2023
  • Our score
  • Beds19
  • Type of careResidential
  • Phone0121 706 3707

Inspectors asked it to improve: Safe and Well-led

Last updated:

Latest inspection

Requires improvementCQC
  • Inspected on 20 September 2023

What the inspectors rate

  • SafeRequires improvement
  • EffectiveGood
  • CaringGood
  • ResponsiveGood
  • Well-ledRequires improvement
Regulator
Care Quality Commission
Registered as
Millwater
Status
Registered in England
Latest rating
Requires improvement
Register number
1-2944642016

From the public register of the Care Quality Commission, checked on 2 November 2026.

About Millwater

Millwater provides residential care with 24-hour support for adults with learning disabilities, autism, physical disabilities and complex needs. Its support is intended to be individual, with assessments considering personal needs, wellbeing and desired outcomes before a placement is accepted.

Residents can take part in cooking, cleaning and activities within the home, while support may also help them access opportunities they enjoy. On-call systems are fitted as standard in the provider’s flat schemes, and people can work towards greater independence, including moving from shared housing to a flat if their needs and support plan allow it.

Care on offer

  • Care homes

Compared with Birmingham

Nearest

NameDistanceOfficial ratingOur scorePrice
Newday Nursing HomeBirmingham0.5 milesGood8.0
Lindale Residential Care HomeBirmingham0.7 milesGood8.0
Arden Lodge Residential Care Home for Elder AdultsBirmingham0.8 milesGood8.4
Flint Green HouseBirmingham0.8 milesGood8.0
Sherbourne GrangeBirmingham0.8 milesGood8.0

Also run by Lifeways Community Care Limited

NameOfficial ratingOur scorePrice
Beeton GrangeBirminghamGood7.4
The RoydBirminghamRequires improvement6.8
Greenlands ViewBirminghamRequires improvement6.2
Ash HouseCoventryRequires improvement6.2
River LodgeBurton-on-TrentGood8.0
Trent ViewBurton-on-TrentGood8.0
Woodbury ViewWorcesterGood8.0
BulwellNottinghamGood8.0
Kingdom HouseSheffieldGood8.0
Elm Tree HouseRochdaleGood8.0
Cambridge ParkTwickenhamGood8.0
BarleycombeSudburyGood8.0

What stands out

What stands out

  • Support plans can enable moves towards greater independence

Ask about

  • On-call systems are stated as standard for flat schemes

Suits: Adults needing 24-hour support for complex needs

Types of care

Also works on: residential

Location

164-168 Waterloo Road, Yardley, Birmingham, B25 8LD

Directions

Featured in

Questions families ask

Can residents choose their support and where they live?

Yes. Millwater assesses individual needs and desired outcomes, and residents can accept or decline an offered placement. Their choices are discussed throughout the process.

Can residents get help when they need it?

Yes. The flat schemes have on-call systems as standard, allowing residents to reach someone easily when support is needed.

What happens if a resident’s care needs change?

Millwater continually reviews each person’s needs to provide the right level of support, aiming to help them become more independent where possible.

Can a partner move into the flat as well?

Yes, couples can be supported together, but both partners must have support needs.

How long does it take to move into a Millwater house?

It usually takes four to six weeks, including two weeks to set up the tenancy. Urgent cases may be completed more quickly depending on the individual circumstances.

How much does Millwater cost?

The CQC register does not list fees, so ask Millwater for its weekly fee. As a guide, Birmingham council paid on average £918 a week for a residential care place for people aged 65 and over in 2024-2025, against £982 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.

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