Moor House Residential Care Home

Residential care home · Staines-upon-thames

Vicarage Road, Staines-upon-thames, TW18 4YG

Run by Moorhouse Care Services Ltd

  • GoodCQC · Jul 2023
  • Our score
  • Beds25
  • Type of careResidential
  • Phone01784 453749

Inspectors asked it to improve: Well-led

Last updated:

Latest inspection

GoodCQC
  • Inspected on 26 July 2023

What the inspectors rate

  • SafeGood
  • EffectiveGood
  • CaringGood
  • ResponsiveGood
  • Well-ledRequires improvement
Regulator
Care Quality Commission
Registered as
Moor House Residential Care Home
Status
Registered in England
Latest rating
Good
Register number
1-7760201880

From the public register of the Care Quality Commission, checked on 2 November 2026.

About Moor House Residential Care Home

Moor House Residential Care Home provides residential, dementia and respite care in an intimate Staines home with 24 bedrooms. Its care is intended for long and short stays, with personalised care plans, private rooms and communal areas that support both quiet time and social connection.

Dementia support includes structured routines, cognitive stimulation and sensory therapies, while respite care can give carers a temporary break or let a prospective resident experience the home before a longer decision. Residents also receive meals, housekeeping, laundry and daily activities, with staff present around the clock. Residential, dementia and respite care summarises the main options for families comparing temporary support with a permanent placement.

Care on offer

  • Care homes

Compared with Staines-upon-thames

Nearest

NameDistanceOfficial ratingOur scorePrice
Rivermede CourtEgham0.9 milesGood8.0
KingscroftStaines upon Thames1.4 miles8.0
Hithermoor HouseStaines-upon-thames1.7 milesOutstanding8.8
43 Station RoadStaines1.9 milesRequires improvement5.6
Churchview Care HomeStaines-upon-thames2.2 milesGood8.0

What stands out

What stands out

  • 24-bedroom intimate home
  • Cognitive and sensory activities
  • Short-stay respite option

Suits: Older people needing residential, dementia or respite care

Types of care

Also works on: residential

Location

Vicarage Road, Staines-upon-thames, TW18 4YG

Directions

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Questions families ask

What is included in residential care at Moor House?

Residential care includes 24/7 professional care, personalised care plans, nutritious meals, housekeeping, laundry, daily activities, private rooms and communal areas.

How does Moor House assess people with dementia before admission?

Before admission, they assess each person’s cognitive, physical and emotional needs, then use the findings to create a personalised care plan.

How long can respite care last at Moor House?

Respite stays can range from short-term visits to longer periods, depending on the individual’s needs and availability.

What does respite care include at Moor House?

Respite residents receive support with daily living activities, medication management, personalised care plans and activities, with care comparable to that provided to residential residents.

Can residents bring their own furniture to Moor House?

Yes. Residents can personalise their rooms with their own furniture, decorations and personal items to create a familiar living space.

How much does Moor House Residential Care Home cost?

The CQC register does not list fees, so ask Moor House Residential Care Home for its weekly fee. As a guide, Surrey council paid on average £1,049 a week for a residential care place for people aged 65 and over in 2024-2025, against £982 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.

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