Pembroke House

Nursing home · Gillingham

11 Oxford Road, Gillingham, ME7 4BS

Run by The Royal Naval Benevolent Trust

  • Requires improvementCQC · Aug 2026
  • Our score
  • Beds55
  • Type of careNursing
  • Phone01634 852431

Inspectors asked it to improve: Safe, Effective, Caring, Responsive and Well-led

Last updated:

Latest inspection

Requires improvementCQC
  • Inspected on 25 August 2026

What the inspectors rate

  • SafeRequires improvement
  • EffectiveRequires improvement
  • CaringRequires improvement
  • ResponsiveRequires improvement
  • Well-ledRequires improvement
Regulator
Care Quality Commission
Registered as
Pembroke House
Status
Registered in England
Latest rating
Requires improvement
Register number
1-137436574

From the public register of the Care Quality Commission, checked on 2 November 2026.

About Pembroke House

Pembroke House provides residential and nursing care for older people, including dementia care, within a home intended for members of the Royal Navy and Royal Marines. It supports residents who need a long-term home and also accepts a limited number of short respite stays.

Daily life includes organised activities designed to keep residents engaged, from musical exercise and singing to seasonal events and conversation. The home is operated by the Royal Naval Benevolent Trust and focuses on care for older members of the Naval family, with eligibility, fees and funding addressed through its care-home service.

Care on offer

  • Care homes

Compared with Gillingham

Nearest

NameDistanceOfficial ratingOur scorePrice
Star Care LodgeGillingham0.1 milesGood8.0
The ShrubberyGillingham0.2 miles
Charing HouseGillingham0.2 milesRequires improvement6.2
Park View Care HomeGillingham0.2 milesGood8.0
Stuart HouseGillingham0.2 milesGood8.0

Also run by The Royal Naval Benevolent Trust

NameOfficial ratingOur scorePrice
Admiral Jellicoe HouseSouthseaRequires improvement6.8

What stands out

What stands out

  • Care for Naval family veterans
  • Limited short respite stays
  • Dementia care registered

Ask about

  • Eligibility is centred on Royal Navy and Royal Marine connections

Suits: Royal Navy and Royal Marines veterans needing residential care

Types of care

Also works on: nursing

Location

11 Oxford Road, Gillingham, ME7 4BS

Directions

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Questions families ask

Who can apply to live at Pembroke House?

Pembroke House is for Royal Navy and Royal Marines veterans and their dependants.

Does Pembroke House offer respite care?

Yes. Pembroke House offers short respite breaks for a limited number of residents, alongside long-term care.

How much does Pembroke House cost?

The CQC register does not list fees, so ask Pembroke House for its weekly fee. As a guide, Medway council paid on average £968 a week for a nursing care place for people aged 65 and over in 2024-2025, against £1,102 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.

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