Phoenix House
Residential care home · Newcastle
191 Basford Park Road, Newcastle, ST5 0PN
Run by RCD Care Limited
- Not yet ratedCQC
- Beds4
- Type of careResidential
- Phone07783 391247
Latest inspection
- Regulator
- Care Quality Commission
- Registered as
- Phoenix House
- Status
- Registered in England
- Register number
- 1-22161125365
From the public register of the Care Quality Commission, checked on 2 November 2026.
About Phoenix House
Phoenix House provides residential care and personal support for people with autism, learning disabilities, mental health needs and complex conditions. Its large house is designed for people with sensory modulation difficulties and potentially challenging presentations, with a stated emphasis on capabilities, choice and independence.
The home has three self-contained areas, known as Dove, Robin and Bluebird, plus a further space called Swan that could offer respite provision. Each suite has its own lounge and kitchenette for individual use and skills development, while en-suite bathrooms include sensor-operated functions. Activities and interests can cover education, independent living skills, social life, leisure and maintaining relationships. The home is anti-ligature compliant and situated near local amenities and transport links.
Care on offer
- Care homes
Compared with Newcastle
Nearest
| Name | Distance | Official rating | Our score | Price |
|---|---|---|---|---|
| St Quentin Senior Living, Residential & Nursing HomesNewcastle-under-Lyme | 0.2 miles | Good | 7.4 | |
| Alison House CareHome LimitedStoke-on-Trent | 0.3 miles | Good | 8.0 | |
| Chiltern Rest HomeStoke-on-Trent | 0.4 miles | Good | 8.0 | |
| Hempstalls Hall Care HomeNewcastle-under-Lyme | 0.5 miles | Good | 8.0 | |
| Choices Housing Association Limited - 5 Greenbrook CourtNewcastle-under-Lyme | 0.6 miles | Good | 8.0 |
What stands out
What stands out
- Three self-contained living areas
- Low-arousal environmental design
- Individual kitchenettes for skills development
Suits: People with autism, learning disabilities or complex needs
Types of care
Also works on: residential
Location
191 Basford Park Road, Newcastle, ST5 0PN
DirectionsFeatured in
Questions families ask
Who does Phoenix House provide care for?
It provides nursing and personal care for people with autism spectrum disorder, learning disabilities, mental health issues, complex needs and associated conditions.
How many people can live at Phoenix House?
The home can provide residential care or shared living accommodation for a maximum of four individuals.
Does Phoenix House offer self-contained living areas?
Yes. It has three self-contained areas called Dove, Robin and Bluebird, each with its own kitchenette and lounge space.
Does Phoenix House offer respite care?
The Swan space could offer a respite provision, alongside the home's residential care and shared living accommodation.
How much does Phoenix House cost?
The CQC register does not list fees, so ask Phoenix House for its weekly fee. As a guide, Staffordshire council paid on average £1,062 a week for a residential care place for people aged 65 and over in 2024-2025, against £982 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.