Phoenix House
Residential care home · Westcliff-on-Sea
124 Crowstone Road, Westcliff On Sea, SS0 8LQ
Run by Newhaven Care Limited
- GoodCQC · Jan 2020
- 8.0Our score
- Beds9
- Type of careResidential
- Phone01702 337057
Latest inspection
- Inspected on 18 January 2020
Inspected more than 4 years ago
What the inspectors rate
- SafeGood
- EffectiveGood
- CaringGood
- ResponsiveGood
- Well-ledGood
- Regulator
- Care Quality Commission
- Registered as
- Phoenix House
- Status
- Registered in England
- Latest rating
- Good
- Register number
- 1-4444737797
From the public register of the Care Quality Commission, checked on 2 November 2026.
About Phoenix House
Phoenix House is a residential care home in Westcliff-on-Sea (Southend-on-Sea), registered with the Care Quality Commission for 9 residents. It is run by Newhaven Care Limited. The CQC register lists care for older people, learning disabilities, physical disabilities, sensory impairment, younger adults and children.
Care on offer
- Care homes
Compared with Westcliff-on-Sea
Nearest
| Name | Distance | Official rating | Our score | Price |
|---|---|---|---|---|
| The GrangeWestcliff-on-sea | 0 miles | Good | 8.0 | |
| Westcliff Lodge LimitedWestcliff-on-Sea | 0 miles | Good | 8.0 | |
| Astral Lodge Residential HomeWestcliff-on-Sea | 0.1 miles | Good | 8.0 | |
| Britannia LodgeWestcliff-on-sea | 0.1 miles | Good | 8.0 | |
| Sands LodgeWestcliff-on-Sea | 0.1 miles | Requires improvement | 6.2 |
Types of care
Also works on: residential
Location
124 Crowstone Road, Westcliff On Sea, SS0 8LQ
DirectionsFeatured in
Questions families ask
How much does Phoenix House cost?
The CQC register does not list fees, so ask Phoenix House for its weekly fee. As a guide, Southend-on-Sea council paid on average £929 a week for a residential care place for people aged 65 and over in 2024-2025, against £982 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.
Who pays for a place in this home?
Ask Phoenix House whether it takes residents funded by Southend-on-Sea council and what it charges people who pay for themselves. In England the council may help after a needs assessment and a financial assessment if savings and assets are below £23,250 (2026 to 2027 rules). People whose needs are mainly health needs may qualify for NHS Continuing Healthcare, which pays the full fee.