Potton House
Nursing home · Biggleswade
Potton Road, Biggleswade, SG18 0EL
Run by Health & Care Services (NW) Limited
- GoodCQC · Mar 2019
- 7.4Our score
- Beds24
- Type of careNursing
- Phone01767 317289
Inspectors asked it to improve: Safe
Latest inspection
- Inspected on 22 March 2019
Inspected more than 4 years ago
What the inspectors rate
- SafeRequires improvement
- EffectiveGood
- CaringGood
- ResponsiveGood
- Well-ledGood
- Regulator
- Care Quality Commission
- Registered as
- Potton House
- Status
- Registered in England
- Latest rating
- Good
- Register number
- 1-137524320
From the public register of the Care Quality Commission, checked on 2 November 2026.
About Potton House
Potton House provides specialist nursing and dementia support for 24 adults in Biggleswade, with registered nurses available around the clock. Its Dementia Plus service is designed for people with dementia who may have complex support needs, while the home also supports adults with other conditions and presentations.
Care includes personalised outcomes, end-of-life and palliative care, and respite services. Families can take part in monthly meetings and care-plan reviews, and residents receive fresh meals with dietary needs considered. Practical planning includes 24-hour input from registered nurses and support for family visits.
Care on offer
- Care homes
Compared with Biggleswade
Nearest
| Name | Distance | Official rating | Our score | Price |
|---|---|---|---|---|
| Penrose CourtBiggleswade | 0.5 miles | Good | 8.0 | |
| Beaumont Park Nursing and Residential HomeBiggleswade | 1.2 miles | Requires improvement | 5.0 | |
| Mantles CourtBiggleswade | 1.3 miles | Good | 8.0 | |
| PemdalePotton | 2.1 miles | Good | 8.0 | |
| Park House Nursing Care CentreSandy | 2.5 miles | Requires improvement | 6.2 |
Also run by Health & Care Services (NW) Limited
| Name | Official rating | Our score | Price |
|---|---|---|---|
| Orchid LawnsSteppingley | Requires improvement | 5.6 |
What stands out
What stands out
- Dementia Plus service
- 24-hour registered nurses
- 24-person home
Ask about
- External doors are kept locked, with access to a large garden
Suits: Adults needing nurse-led dementia or complex care
Types of care
Also works on: nursing
Location
Potton Road, Biggleswade, SG18 0EL
DirectionsFeatured in
Questions families ask
Can residents go home for visits and events?
Yes. Family members can support residents with home visits and events, with staff support and risk assessments in place. There is no limit to visiting time.
What do families need to provide for a resident?
Families need to provide personal items such as clothing, toiletries and bedroom décor. Bedrooms are furnished, and the home supplies meals, drinks and snacks.
How do meals work and can they cater for special diets?
Meals are cooked fresh daily, with residents given food choices. Staff support residents at mealtimes, and chefs accommodate dietary needs and preferences, including specialist diets.
How does laundry work for residents?
The team washes clothes and bedding on site, storing each resident’s clean clothes in their own laundry box before arranging them in the wardrobe. Personal items should be labelled.
Can residents keep pets at the home?
No. Pets are not allowed to live in the home.
How are activities planned for residents?
An activities co-ordinator organises activities at the home, while the team provides bespoke options personalised to each resident’s hobbies and interests.