Primrose Care Home
Residential care home · Houghton-le-Spring
62-62A Station Road, Hetton Le Hole, Houghton Le Spring, DH5 0AT
Run by Primrose Care Home Hetton Ltd
- GoodCQC · Jul 2022
- 8.0Our score
- Beds22
- Type of careResidential
- Phone0191 517 2496
Latest inspection
- Inspected on 1 July 2022
Inspected more than 4 years ago
What the inspectors rate
- SafeGood
- EffectiveGood
- CaringGood
- ResponsiveGood
- Well-ledGood
- Regulator
- Care Quality Commission
- Registered as
- Primrose Care Home
- Status
- Registered in England
- Latest rating
- Good
- Register number
- 1-3683697393
From the public register of the Care Quality Commission, checked on 2 November 2026.
About Primrose Care Home
Adults with dementia receive residential and respite care at Primrose Care Home, with individual care plans reviewed regularly around needs, wishes, relationships and interests. The home aims to promote independence and dignity while supporting residents to maintain family connections, develop friendships and take part in meaningful activities.
Practical mobility features include a passenger lift, specialist baths and hoists, helping residents who need assistance moving around the home or using bathroom facilities. The service also identifies private care and 24-hour dementia care within its residential provision. Passenger lift and specialist baths are useful features for families considering mobility support.
Care on offer
- Care homes
Compared with Houghton-le-Spring
Nearest
| Name | Distance | Official rating | Our score | Price |
|---|---|---|---|---|
| S E L F Limited - 14 Park ViewHoughton-le-Spring | 0.2 miles | Good | 8.0 | |
| S E L F Limited - 15 Park ViewHoughton-le-Spring | 0.2 miles | Good | 8.0 | |
| SELF Limited - 16 Park ViewHoughton-le-Spring | 0.2 miles | Good | 8.0 | |
| Elizabeth Fleming Care HomeHoughton-le-Spring | 0.6 miles | Good | 8.0 | |
| Regents ViewHoughton-le-Spring | 0.6 miles | Requires improvement | 6.8 |
What stands out
What stands out
- Regularly reviewed individual care plans
- Passenger lift and specialist baths
- Support for maintaining relationships
Suits: Adults with dementia needing residential or respite care
Types of care
Also works on: residential
Location
62-62A Station Road, Hetton Le Hole, Houghton Le Spring, DH5 0AT
DirectionsFeatured in
Questions families ask
What types of care does Primrose Care Home provide?
They offer private care, residential care and 24-hour dementia care.
Does Primrose Care Home have baths for people with mobility issues?
Yes. Their main bathrooms include specially designed baths for mobility needs, with enough space for assisted bathing.
Does Primrose Care Home have hoists to help residents move?
Yes. Hoists are located around the home to assist residents with transfers and mobility.
How much does Primrose Care Home cost?
The CQC register does not list fees, so ask Primrose Care Home for its weekly fee. As a guide, Sunderland council paid on average £931 a week for a residential care place for people aged 65 and over in 2024-2025, against £982 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.