SignHealth Polestar

Residential care home · Birmingham

Office Suite, Fairlie House, 10 Trident Close, Erdington, Birmingham, B23 5TD

Run by SignHealth

  • GoodCQC · Feb 2019
  • Our score
  • Beds6
  • Type of careResidential
  • Phone0121 350 0592

Last updated:

Latest inspection

GoodCQC
  • Inspected on 5 February 2019

Inspected more than 4 years ago

What the inspectors rate

  • SafeGood
  • EffectiveGood
  • CaringGood
  • ResponsiveGood
  • Well-ledGood
Regulator
Care Quality Commission
Registered as
SignHealth Polestar
Status
Registered in England
Latest rating
Good
Register number
1-309936281

From the public register of the Care Quality Commission, checked on 2 November 2026.

About SignHealth Polestar

SignHealth Polestar supports deaf people through psychological therapy, domestic abuse support and wider health and wellbeing services. Its psychological therapy service is delivered to deaf adults in British Sign Language by therapists who are fluent BSL users.

The organisation also provides advice and support for deaf adults and young people experiencing domestic abuse or sexual violence, including prevention workshops and closed groups for deaf survivors. This makes the service particularly relevant where communication access and specialist deaf awareness are essential.

Care on offer

  • Care homes

Compared with Birmingham

Nearest

NameDistanceOfficial ratingOur scorePrice
Boldmere Court Care HomeBirmingham0.1 milesRequires improvement6.2
Tudor Rose Rest HomeBirmingham0.2 milesGood8.0
St Catherines Residential Care HomeSutton Coldfield0.2 milesRequires improvement6.8
St Anthony's Residential Home (Erdington) LtdBirmingham0.3 milesGood7.4
Boldmere DriveSutton Coldfield0.3 milesGood8.0

Also run by SignHealth

NameOfficial ratingOur scorePrice
SignHealth Claridge RoadManchesterGood8.0
SignHealth Bowfell RoadManchesterGood8.4
SignHealth Constance WayLeedsGood8.0
SignHealth Longley RoadLondonOutstanding8.8

What stands out

What stands out

  • Therapy delivered in British Sign Language

Suits: Deaf adults seeking therapy delivered in BSL

Types of care

Also works on: residential

Location

Office Suite, Fairlie House, 10 Trident Close, Erdington, Birmingham, B23 5TD

Directions

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Questions families ask

How much does SignHealth Polestar cost?

The CQC register does not list fees, so ask SignHealth Polestar for its weekly fee. As a guide, Birmingham council paid on average £918 a week for a residential care place for people aged 65 and over in 2024-2025, against £982 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.

Who pays for a place in this home?

Ask SignHealth Polestar whether it takes residents funded by Birmingham council and what it charges people who pay for themselves. In England the council may help after a needs assessment and a financial assessment if savings and assets are below £23,250 (2026 to 2027 rules). People whose needs are mainly health needs may qualify for NHS Continuing Healthcare, which pays the full fee.

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