Southbank
Residential care home · Hereford
4 Southbank Close, Hereford, HR1 2TQ
Run by Hoople Ltd
- Requires improvementCQC · Oct 2023
- 5.0Our score
- Beds13
- Type of careResidential
- Phone01432 261766
Inspectors asked it to improve: Safe, Effective, Caring, Responsive and Well-led
Latest inspection
- Inspected on 25 October 2023
What the inspectors rate
- SafeRequires improvement
- EffectiveRequires improvement
- CaringRequires improvement
- ResponsiveRequires improvement
- Well-ledRequires improvement
- Regulator
- Care Quality Commission
- Registered as
- Southbank
- Status
- Registered in England
- Latest rating
- Requires improvement
- Register number
- 1-12369615149
From the public register of the Care Quality Commission, checked on 2 November 2026.
About Southbank
Southbank is a residential care home in Hereford (Herefordshire), registered with the Care Quality Commission for 13 residents. It is run by Hoople Ltd. The CQC register lists care for older people, learning disabilities and younger adults.
Care on offer
- Care homes
Compared with Hereford
Nearest
| Name | Distance | Official rating | Our score | Price |
|---|---|---|---|---|
| LyndaleHereford | 0 miles | Good | 8.0 | |
| Oaklands Nursing HomeHereford | 0.2 miles | Requires improvement | 6.2 | |
| Noble ManorHereford | 0.3 miles | |||
| EastbankHereford | 0.4 miles | Good | 8.0 | |
| National Star at Ledbury RoadHereford | 0.4 miles | Good | 8.0 |
Also run by Hoople Ltd
| Name | Official rating | Our score | Price |
|---|---|---|---|
| Hillside Care CentreHereford | |||
| Ridgemoor RoadLeominster | Good | 8.0 |
What stands out
Ask about
- The CQC rated it Requires improvement in the safe, effective, caring, responsive and well-led key questions (inspection of 25 October 2023).
Types of care
Also works on: residential
Location
4 Southbank Close, Hereford, HR1 2TQ
DirectionsFeatured in
Questions families ask
How much does Southbank cost?
The CQC register does not list fees, so ask Southbank for its weekly fee. As a guide, Herefordshire council paid on average £1,295 a week for a residential care place for people aged 65 and over in 2024-2025, against £982 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.
Who pays for a place in this home?
Ask Southbank whether it takes residents funded by Herefordshire council and what it charges people who pay for themselves. In England the council may help after a needs assessment and a financial assessment if savings and assets are below £23,250 (2026 to 2027 rules). People whose needs are mainly health needs may qualify for NHS Continuing Healthcare, which pays the full fee.