The Dales Nursing Home

Nursing home · Exeter

19-20 Howell Road, Exeter, EX4 4LG

Run by The Dales Nursing Home Limited

  • GoodCQC · Jan 2020
  • Our score
  • Beds31
  • Type of careNursing
  • Phone01392 221266

Inspectors asked it to improve: Safe

Last updated:

Latest inspection

GoodCQC
  • Inspected on 10 January 2020

Inspected more than 4 years ago

What the inspectors rate

  • SafeRequires improvement
  • EffectiveGood
  • CaringGood
  • ResponsiveGood
  • Well-ledGood
Regulator
Care Quality Commission
Registered as
The Dales Nursing Home
Status
Registered in England
Latest rating
Good
Register number
1-2746144843

From the public register of the Care Quality Commission, checked on 2 November 2026.

About The Dales Nursing Home

The Dales Nursing Home provides nursing care for older people in central Exeter, with both long- and short-term stays available. Services include respite and palliative or end-of-life care, with plans shaped around dignity, privacy, comfort and individual need.

The team works with local health professionals and Hospiscare when several people are involved in ongoing care. Families in St Thomas, Heavitree and nearby Exeter communities can consider a city-based setting that helps residents remain close to established local relationships. Rooms can also be personalised with suitable belongings.

Care on offer

  • Care homes

Compared with Exeter

Nearest

NameDistanceOfficial ratingOur scorePrice
SENSE Andlaw HouseExeter0.6 milesGood8.4
Mr Warwick Phillips and Mrs Deborah Phillips - 14-15 St James RoadExeter0.6 milesGood8.0
Dennyshill Care HomeExeter0.7 milesGood8.0
The LodgeExeter0.9 milesOutstanding9.2
The Lilacs Residential HomeExeter0.9 milesGood8.0

What stands out

What stands out

  • Central Exeter nursing home
  • Works with Hospiscare
  • Long- and short-term stays

Suits: Older people needing nursing, respite or palliative care

Types of care

Also works on: nursing

Location

19-20 Howell Road, Exeter, EX4 4LG

Directions

Featured in

Questions families ask

What types of care does The Dales provide?

They provide nursing care, respite care, palliative and end-of-life care, and elderly care. Suitability is confirmed through an individual assessment before admission.

How does admission to The Dales start?

Admission normally starts with a conversation about current needs and timing, followed by a visit and an individual assessment. The team then explains suitability, availability and the practical next steps.

Is short-term respite care available?

Yes. They offer short-term respite care as part of their nursing home services for older people.

Can residents personalise their room?

Yes. Residents are encouraged to personalise their rooms with suitable belongings, helping familiar routines and personal preferences remain part of daily life.

Can families visit The Dales before choosing it?

Yes. A visit allows families to meet the team, see the environment, ask questions and consider whether the home suits the person who needs care.

How much does The Dales Nursing Home cost?

The CQC register does not list fees, so ask The Dales Nursing Home for its weekly fee. As a guide, Devon council paid on average £1,317 a week for a nursing care place for people aged 65 and over in 2024-2025, against £1,102 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.

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