The Haven
Residential care home · Colchester
84 Harwich Road, Colchester, CO4 3BS
Run by Comfort Care Services (Colchester) Limited
- InadequateCQC · Oct 2026
- 3.8Our score
- Beds32
- Type of careResidential
- Phone01206 867143
Inspectors asked it to improve: Safe, Effective, Caring, Responsive and Well-led
Latest inspection
- Inspected on 6 October 2026
What the inspectors rate
- SafeInadequate
- EffectiveRequires improvement
- CaringRequires improvement
- ResponsiveRequires improvement
- Well-ledInadequate
- Regulator
- Care Quality Commission
- Registered as
- The Haven
- Status
- Registered in England
- Latest rating
- Inadequate
- Register number
- 1-120007176
From the public register of the Care Quality Commission, checked on 2 November 2026.
About The Haven
The Haven is a residential care home in Colchester, registered with the Care Quality Commission for 32 residents. It is run by Comfort Care Services (Colchester) Limited. The CQC register lists care for dementia and older people.
Care on offer
- Care homes
Compared with Colchester
Nearest
| Name | Distance | Official rating | Our score | Price |
|---|---|---|---|---|
| AYS CareColchester | 0.1 miles | Good | 8.0 | |
| Colonia Court Care HomeColchester | 0.1 miles | Good | 8.0 | |
| GablesColchester | 0.6 miles | Good | 8.0 | |
| Mickleboro LodgeColchester | 0.6 miles | Good | 8.0 | |
| Priory LodgeColchester | 0.6 miles | Requires improvement | 5.6 |
What stands out
Ask about
- The CQC rated it Inadequate in the safe and well-led key questions and Requires improvement in the effective, caring and responsive key questions (inspection of 6 October 2026).
Types of care
Also works on: residential
Location
84 Harwich Road, Colchester, CO4 3BS
DirectionsFeatured in
Questions families ask
How much does The Haven cost?
The CQC register does not list fees, so ask The Haven for its weekly fee. As a guide, Essex council paid on average £1,085 a week for a residential care place for people aged 65 and over in 2024-2025, against £982 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.
Who pays for a place in this home?
Ask The Haven whether it takes residents funded by Essex council and what it charges people who pay for themselves. In England the council may help after a needs assessment and a financial assessment if savings and assets are below £23,250 (2026 to 2027 rules). People whose needs are mainly health needs may qualify for NHS Continuing Healthcare, which pays the full fee.