The Laurels
Residential care home · Lowestoft
116 Yarmouth Road, Lowestoft, NR32 4AQ
Run by Country Retirement & Nursing Homes Ltd
- Requires improvementCQC · Jan 2026
- 6.2Our score
- Beds7
- Type of careResidential
- Phone01502 585459
Inspectors asked it to improve: Safe, Effective and Well-led
Latest inspection
- Inspected on 26 January 2026
What the inspectors rate
- SafeRequires improvement
- EffectiveRequires improvement
- CaringGood
- ResponsiveGood
- Well-ledRequires improvement
- Regulator
- Care Quality Commission
- Registered as
- The Laurels
- Status
- Registered in England
- Latest rating
- Requires improvement
- Register number
- 1-129771485
From the public register of the Care Quality Commission, checked on 2 November 2026.
About The Laurels
The Laurels supports older people, younger adults and people with learning disabilities through residential care and specialist services. Care is shaped around residents’ interests, routines and life histories, with activities, trips and visiting entertainers forming part of daily life.
Staff are on duty around the clock and bedrooms have nurse call bells. External professionals, including district nurses and GPs, visit regularly, alongside other healthcare practitioners. Families can visit at any time because there are no set visiting hours. Care costs can also be discussed face to face with home managers, giving relatives a direct route to practical information.
Care on offer
- Care homes
Compared with Lowestoft
Nearest
| Name | Distance | Official rating | Our score | Price |
|---|---|---|---|---|
| Cypress HouseLowestoft | 0 miles | |||
| Cherry LodgeLowestoft | 0.5 miles | Requires improvement | 6.2 | |
| Blyford Residential HomeLowestoft | 0.6 miles | Good | 8.0 | |
| Royal AvenueLowestoft | 0.6 miles | Good | 7.4 | |
| Harleston HouseLowestoft | 0.6 miles | Outstanding | 9.2 |
Also run by Country Retirement & Nursing Homes Ltd
| Name | Official rating | Our score | Price |
|---|---|---|---|
| Cypress HouseLowestoft | |||
| Lilac Lodge & Lavender CottageLowestoft | Good | 8.0 | |
| Decoy FarmGreat Yarmouth | Requires improvement | 6.2 | |
| Eversley Lodge Nursing HomeGreat Yarmouth | |||
| Glebe FarmHuntingdon | Good | 8.0 |
What stands out
What stands out
- No set visiting hours
- 24-hour staff and nurse call bells
- Care shaped around personal history
Ask about
- There are no set visiting hours
Suits: Families seeking residential care with flexible visiting
Types of care
Also works on: residential
Location
116 Yarmouth Road, Lowestoft, NR32 4AQ
DirectionsFeatured in
Questions families ask
Is there staff available at night?
Yes. Staff are on duty 24 hours a day, and each bedroom has a nurse call bell within the resident's reach to summon assistance.
Do healthcare professionals visit the care home?
Yes. District nurses, chiropodists, GPs and opticians visit regularly. Qualified staff are on site 24 hours a day and the home links with other professionals when more specific support is needed.
Can family visit at any time?
Yes. There are no set visiting hours, and visitors are welcome whenever they wish because the home is staffed 24 hours a day.
Can residents access the gardens whenever they want?
Yes. Secure, spacious gardens are available at any time. Staff can accompany residents who have mobility difficulties or need an escort.
How do they keep residents occupied?
They learn about each resident's likes, dislikes, hobbies and life experiences, then tailor the care package. Activities, outings and visiting entertainers are also available.
Can I visit the home without booking an appointment?
Yes. People can look around at any convenient time, when staff can provide a guided tour and answer questions. An appointment can be arranged to speak with the manager.