The Swallows Residential Care Home
Residential care home · Haverhill
Helions Bumpstead Road, Haverhill, CB9 7AA
Run by Donna Burrows and Harold Burrows
- Requires improvementCQC · Oct 2024
- 6.2Our score
- Beds16
- Type of careResidential
- Phone01440 714745
Inspectors asked it to improve: Safe, Effective and Well-led
Latest inspection
- Inspected on 14 October 2024
What the inspectors rate
- SafeRequires improvement
- EffectiveRequires improvement
- CaringGood
- ResponsiveGood
- Well-ledRequires improvement
- Regulator
- Care Quality Commission
- Registered as
- The Swallows Residential Care Home
- Status
- Registered in England
- Latest rating
- Requires improvement
- Register number
- 1-738691362
From the public register of the Care Quality Commission, checked on 2 November 2026.
About The Swallows Residential Care Home
The Swallows Residential Care Home supports older people with long-term and respite care, including residents living with dementia. Its 16-bed, single-storey setting allows staff to adapt support as residents’ needs change and to learn what each person wants from daily life.
Residents have single rooms that can be personalised, two lounges, a dining area, a library space and an enclosed garden with a level patio. Daily activities include puzzles, card games, bingo and visiting entertainers. Staff arrange health appointments and monitor changes in condition, while accessible bathing facilities include a walk-in shower and assisted bathroom. The home offers long-term and respite care.
Care on offer
- Care homes
Compared with Haverhill
Nearest
| Name | Distance | Official rating | Our score | Price |
|---|---|---|---|---|
| Cleves PlaceHaverhill | 1 miles | |||
| Cleves PlaceHaverhill | 1 miles | Outstanding | 8.8 | |
| Cambridge HouseHaverhill | 1.6 miles | Good | 8.0 | |
| The Meadows Care HomeHaverhill | 1.7 miles | Good | 8.0 | |
| Eastcotts Care Home with NursingHaverhill | 1.9 miles | Requires improvement | 6.8 |
What stands out
What stands out
- 16-bed single-storey home
- Long-term and respite care
- Enclosed level-patio garden
Suits: Older people needing long-term or respite residential care
Types of care
Also works on: residential
Location
Helions Bumpstead Road, Haverhill, CB9 7AA
DirectionsFeatured in
Questions families ask
How many beds does The Swallows have?
The Swallows is a 16-bed, single-storey care home for elderly people.
Does The Swallows offer respite care?
Yes. The Swallows provides both long-term and respite care for elderly people.
How does The Swallows provide personalised care?
With only 16 beds, staff and residents get to know each other well, helping the team adapt services to each resident’s needs and preferences.
Can wheelchair users get transport into town from The Swallows?
Yes. Transport into town is arranged for wheelchair users.
Does The Swallows arrange GP and healthcare appointments?
Yes. Residents are registered with local GPs, and staff arrange appointments with health professionals when needed.
Do staff at The Swallows speak English?
Yes. All staff at The Swallows can speak good English.