The Well House
Residential care home · Hailsham
Golden Cross, Hailsham, BN27 4AJ
Run by Well House Care Sussex Ltd
- Requires improvementCQC · Nov 2025
- 6.8Our score
- Beds14
- Type of careResidential
- Phone01825 873389
Inspectors asked it to improve: Safe and Well-led
Latest inspection
- Inspected on 20 November 2025
What the inspectors rate
- SafeRequires improvement
- EffectiveGood
- CaringGood
- ResponsiveGood
- Well-ledRequires improvement
- Regulator
- Care Quality Commission
- Registered as
- The Well House
- Status
- Registered in England
- Latest rating
- Requires improvement
- Register number
- 1-122979585
From the public register of the Care Quality Commission, checked on 2 November 2026.
About The Well House
The Well House is a residential care home in Hailsham (Wealden), registered with the Care Quality Commission for 14 residents. It is run by Well House Care Sussex Ltd. The CQC register lists care for learning disabilities and physical disabilities.
Care on offer
- Care homes
Compared with Hailsham
Nearest
| Name | Distance | Official rating | Our score | Price |
|---|---|---|---|---|
| The Well HouseHailsham | 0 miles | |||
| Lydfords Care HomeLewes | 2.8 miles | |||
| Lydfords Care HomeLewes | 2.8 miles | Good | 8.0 | |
| Abbots Wood ManorHailsham | 2.9 miles | Good | 8.0 | |
| GrangemeadHailsham | 2.9 miles | Good | 8.0 |
What stands out
Ask about
- The CQC rated it Requires improvement in the safe and well-led key questions (inspection of 20 November 2025).
Types of care
Also works on: residential
Location
Golden Cross, Hailsham, BN27 4AJ
DirectionsFeatured in
Questions families ask
How much does The Well House cost?
The CQC register does not list fees, so ask The Well House for its weekly fee. As a guide, East Sussex council paid on average £948 a week for a residential care place for people aged 65 and over in 2024-2025, against £982 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.
Who pays for a place in this home?
Ask The Well House whether it takes residents funded by East Sussex council and what it charges people who pay for themselves. In England the council may help after a needs assessment and a financial assessment if savings and assets are below £23,250 (2026 to 2027 rules). People whose needs are mainly health needs may qualify for NHS Continuing Healthcare, which pays the full fee.