The Willows Nursing Home

Nursing home · Southall

31, 33 & 35 Osterley Park Road, Southall, UB2 4BN

Run by St Dominic's Limited

  • GoodCQC · Sept 2024
  • Our score
  • Beds31
  • Type of careNursing
  • Phone020 8574 1795

Last updated:

Latest inspection

GoodCQC
  • Inspected on 19 September 2024

What the inspectors rate

  • SafeGood
  • EffectiveGood
  • CaringGood
  • ResponsiveGood
  • Well-ledGood
Regulator
Care Quality Commission
Registered as
The Willows Nursing Home
Status
Registered in England
Latest rating
Good
Register number
1-135306607

From the public register of the Care Quality Commission, checked on 2 November 2026.

About The Willows Nursing Home

The Willows Nursing Home supports older people and residents living with dementia through 24-hour nursing care in Southall. Long-term and respite arrangements are available within Cardinal Healthcare’s wider nursing service, with care focused on dignity, comfort and individual wellbeing.

Admission begins with a comprehensive assessment involving the resident and, with consent, family members or representatives. Each resident receives a named nurse to oversee and evaluate the care and treatment plan, while key workers coordinate care-plan activities. Where medication support is needed, clinical procedures guide administration in line with NICE guidance and staff training. The home’s named nurse for each resident gives families a clear point of clinical oversight.

Care on offer

  • Care homes

Compared with Southall

Nearest

NameDistanceOfficial ratingOur scorePrice
Martin HouseSouthall0.2 milesGood8.0
Roshini Care HomeSouthall0.4 milesGood7.4
Pranam Care CentreSouthall0.7 milesGood8.0
Tentelow LaneSouthall0.7 milesGood8.0
Norwood Green Care HomeSouthall0.8 milesGood8.0

Also run by St Dominic's Limited

NameOfficial ratingOur scorePrice
Birdscroft Nursing HomeAshteadRequires improvement6.8
Dene Place Care HomeLeatherheadGood8.0
Seaview Nursing HomeSt Leonards-on-SeaGood7.4

What stands out

What stands out

  • Named nurse for each resident
  • 24-hour nursing care
  • Pre-admission needs assessment

Suits: Residents needing 24-hour nursing care

Types of care

Also works on: nursing

Location

31, 33 & 35 Osterley Park Road, Southall, UB2 4BN

Directions

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Questions families ask

Is there an assessment before admission?

Yes. Cardinal Healthcare conducts a comprehensive pre-admission assessment to ensure the resident's needs can be met, then discusses admission with the resident and, with consent, their representatives.

Do they accept emergency admissions?

Sometimes. In exceptional circumstances, emergency admissions may be accepted when someone's health or safety is at risk, usually following referral by professionals such as Social Services.

What happens after a resident is admitted?

Each resident is assigned a dedicated named nurse to oversee and evaluate their care and treatment plan, with key workers coordinating care plan activities.

How much does The Willows Nursing Home cost?

The CQC register does not list fees, so ask The Willows Nursing Home for its weekly fee. As a guide, Ealing council paid on average £1,159 a week for a nursing care place for people aged 65 and over in 2024-2025, against £1,102 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.

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