West Cliff Hall

Residential care home · Southampton

West Street, Hythe, Southampton, SO45 6AA

Run by Hartford Care (5) Limited

  • GoodCQC · Feb 2025
  • Our score
  • Beds59
  • Type of careResidential
  • Phone023 8084 4938

Last updated:

Latest inspection

GoodCQC
  • Inspected on 26 February 2025

What the inspectors rate

  • SafeGood
  • EffectiveGood
  • CaringGood
  • ResponsiveGood
  • Well-ledGood
Regulator
Care Quality Commission
Registered as
West Cliff Hall
Status
Registered in England
Latest rating
Good
Register number
1-2303510571

From the public register of the Care Quality Commission, checked on 2 November 2026.

About West Cliff Hall

West Cliff Hall provides residential, dementia and respite care in Hythe, Southampton, with 59 en-suite bedrooms. The home supports older people through planned care, short-term stays and daily routines that include meals, activities, gardens and communal spaces.

Care plans are developed with residents, families and relevant professionals, then reviewed as needs change. Respite stays are usually booked for up to eight weeks, although longer arrangements can be assessed individually. Families can visit throughout the day, join activities when arranged in advance and discuss funding, fees and care options with the home team.

Care on offer

  • Care homes

Compared with Southampton

Nearest

NameDistanceOfficial ratingOur scorePrice
Carpathia GrangeSouthampton0.6 milesGood8.4
Carpathia GrangeSouthampton0.6 miles
Little HavenSouthampton1.2 milesGood8.0
Badgers Holt Residential Care HomeSouthampton1.4 milesGood7.4
Oaklands Rest HomeSouthampton1.6 milesGood8.0

What stands out

What stands out

  • 59 en-suite bedrooms
  • Respite stays up to eight weeks
  • Care plans reviewed with families

Ask about

  • Respite stays are usually booked for up to eight weeks

Suits: Older people needing residential, dementia or respite care

Types of care

Also works on: residential

Location

West Street, Hythe, Southampton, SO45 6AA

Directions

Featured in

Questions families ask

How long can respite care last?

Respite care is usually booked for up to eight weeks, depending on individual circumstances. Longer stays may be considered after an individual assessment and care plan.

Is a holding deposit required for a care home room?

A holding deposit may be requested when a room is reserved for a future move-in date. It is refundable after the scheduled move-in day, although 50% may be retained if the person does not move in.

Can someone try the home before moving in permanently?

Yes. Day care can provide an opportunity to experience the home, meet the team and join the community before making a longer-term decision, subject to availability.

Can residents bring their own furniture to West Cliff Hall?

Yes. Residents can bring favourite furniture, photographs, ornaments, books and other belongings, provided there is enough space. The maintenance team can help with personal touches.

How much does West Cliff Hall cost?

The CQC register does not list fees, so ask West Cliff Hall for its weekly fee. As a guide, Hampshire council paid on average £1,214 a week for a residential care place for people aged 65 and over in 2024-2025, against £982 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.

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