Westbourne Care Home

Residential care home · Hitchin

Westbourne, 9 Bedford Road, Hitchin, SG5 2TP

Run by Bainscare Limited

  • GoodCQC · Oct 2022
  • Our score
  • Beds27
  • Type of careResidential
  • Phone01462 459954

Inspectors asked it to improve: Safe

Last updated:

Latest inspection

GoodCQC
  • Inspected on 26 October 2022

Inspected more than 4 years ago

What the inspectors rate

  • SafeRequires improvement
  • EffectiveGood
  • CaringGood
  • ResponsiveGood
  • Well-ledGood
Regulator
Care Quality Commission
Registered as
Westbourne Care Home
Status
Registered in England
Latest rating
Good
Register number
1-115211515

From the public register of the Care Quality Commission, checked on 2 November 2026.

About Westbourne Care Home

Westbourne Care Home supports 27 older residents in a long-established residential home in Hitchin. The service promotes independence and choice while providing accommodation, daily care, communal spaces and gardens for relaxation and socialising.

Residents can choose from several lounges, personalise bedrooms with small pieces of furniture and enjoy landscaped outdoor areas. In-house chefs prepare meals using fresh ingredients, with special and medical diets accommodated. Families and friends can visit at any time, and respite care is available. Special and medical diets are accommodated alongside individual preferences and nutritional requirements.

Care on offer

  • Care homes

Compared with Hitchin

Nearest

NameDistanceOfficial ratingOur scorePrice
ElmsideHitchin0.2 milesGood8.0
Lavender Fields - Care Home with NursingHitchin0.3 milesRequires improvement6.8
Symonds House - Care Home with Nursing Physical DisabilitiesHitchin0.3 milesGood8.0
17 Walsworth RoadHitchin0.6 milesGood8.0
Foxholes Care HomeHitchin0.6 milesGood8.0

What stands out

What stands out

  • Care for 27 residents
  • Choice of several lounges
  • Special and medical diets accommodated

Suits: Older people wanting a smaller residential care home

Types of care

Also works on: residential

Location

Westbourne, 9 Bedford Road, Hitchin, SG5 2TP

Directions

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Questions families ask

How are emergency admissions assessed?

For an emergency admission, the assessment should be completed as soon as practicable and no later than 10 days.

Where can the admission assessment take place?

They can arrange an assessment at the potential resident’s current address, in hospital or at Westbourne.

Can Westbourne cater for special diets?

Yes. They accommodate special and medical diets, with food freshly prepared on the premises and choice offered at meals.

How much does Westbourne Care Home cost?

The CQC register does not list fees, so ask Westbourne Care Home for its weekly fee. As a guide, Hertfordshire council paid on average £922 a week for a residential care place for people aged 65 and over in 2024-2025, against £982 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.

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