Mental health care homes in Norfolk

Updated

Norfolk has 2 mental health care homes registered with the Care Quality Commission. Of the homes on this page, the CQC rates 1 Good and 1 Requires improvement. Norfolk council paid on average £1,129 a week for a residential care place and £1,199 for a nursing place for people aged 65 and over in 2024-2025 (GOV.UK adult social care finance report).

All care homes in Norfolk (12)

Norfolk at a glance

2on this list

Official rating
  • Good1
  • Requires improvement1
  • 50% rated Good or Outstanding
How this list is ordered

Homes in Norfolk are ordered by the MyCareCheck score, the average of the CQC's ratings for the five questions it asks at every inspection. Where two homes score the same, the better overall rating goes first.

Paying never changes a home's rating, score or place. Top places are only offered to homes rated Good or Outstanding and are always labelled.

How we rate care homes

2 mental health care homes in Norfolk

2 results

Filters
Official rating
Official rating
Size
Size

Burlingham House

Run by Suffolk Serenity Living Limited

Dell Corner Lane, North Burlingham, Norwich, NR13 4EQ
GoodCQC · Jul 2021

Inspected more than 4 years ago

  • Residential
  • 49 beds
  • Dementia
  • Elderly care
  • Mental health

Residential care home for 49 residents in Norwich, run by Suffolk Serenity Living Limited. Supports dementia, older people, mental health and younger adults.

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Swaffham House Care Home

Run by Kingsley Healthcare (Swaffham) Limited

Jack Boddy Way, Swaffham, PE37 7HJ
Requires improvementCQC · Nov 2022
  • Safe Requires improvement
  • Caring Requires improvement
  • Responsive Requires improvement
  • Well-led Requires improvement

Inspected more than 4 years ago

  • Residential
  • 75 beds
  • Dementia
  • Elderly care
  • Mental health

Swaffham House Care Home provides residential, respite and dementia care for older people in spacious surroundings. It also supports people with mental health needs and younger adults, with care packages shaped around personal histories, interests and routines.

Residents benefit from activities, trips out and visiting entertainers, while staff are on duty around the clock.

View profile

What to look for in mental health care homes

  1. Staff training

    Staff training and access to appropriate clinical or community support.

  2. Personalised recovery

    Personalised recovery, crisis and risk-management planning.

  3. Support for medication

    Support for medication, daily living and meaningful community activity.

Questions families ask

What should mental health care homes offer?

Residential mental health support varies widely in intensity and approach. Confirm that the home’s staff, environment and external clinical relationships match the person’s diagnosis, risks and recovery goals.

How many mental health care homes are there in Norfolk?

2 mental health care homes in Norfolk are on the CQC register (data of 2 November 2026).

How much does a care home cost in Norfolk?

Norfolk council paid on average £1,129 a week for residential care and £1,199 for nursing care for people aged 65 and over in 2024-2025. For adults aged 18 to 64 it paid £1,397 and £1,338. Across England the averages were £982 and £1,102 for people aged 65 and over. People who pay for their own care are often charged more, so ask each home for its weekly fee.

How are these care homes ordered?

Ordered by the MyCareCheck score: the average of the five CQC key-question ratings (safe, effective, caring, responsive and well-led) on a 0 to 10 scale, where Outstanding is 10, Good 8, Requires improvement 5 and Inadequate 2. Homes the CQC has not rated yet come last. No home is left out because of its rating.

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