Mental health care homes in North Tyneside

Updated

North Tyneside has 16 mental health care homes registered with the Care Quality Commission, 4 of them with nursing. Of the homes on this page, the CQC rates 3 Outstanding, 10 Good and 2 Requires improvement. 1 home is not rated yet. North Tyneside council paid on average £921 a week for a residential care place and £934 for a nursing place for people aged 65 and over in 2024-2025 (GOV.UK adult social care finance report).

All care homes in North Tyneside (44)

North Tyneside at a glance

16on this list

Official rating
  • Outstanding3
  • Good10
  • Requires improvement2
  • Not yet rated1
  • 87% rated Good or Outstanding
  • Average score7.9 / 10
  • Types of care94% offer elderly care
How this list is ordered

Homes in North Tyneside are ordered by the MyCareCheck score, the average of the CQC's ratings for the five questions it asks at every inspection. Where two homes score the same, the better overall rating goes first.

Paying never changes a home's rating, score or place. Top places are only offered to homes rated Good or Outstanding and are always labelled.

How we rate care homes

16 mental health care homes in North Tyneside

16 results

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Eastbourne House

Run by HC-One No.2 Limited

The Links, Whitley Bay, NE26 1PG
OutstandingCQC · May 2026
  • Residential
  • 72 beds
  • Dementia
  • Elderly care
  • Mental health

Eastbourne House provides residential and residential dementia care for older people in Whitley Bay. The home is accepting new residents and supports people who need daily assistance in a care home setting, including those living with dementia.

The home is part of HC-One, whose wider services include residential, nursing, dementia and respite care.

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Collingwood Court

Run by Care UK Care Services Limited

Front Street, Chirton, North Shields, NE29 0LF
OutstandingCQC · Jun 2026
  • Residential
  • 63 beds
  • Dementia
  • Elderly care
  • Mental health

Residential care home for 63 residents in North Shields, run by Care UK Care Services Limited. Supports dementia, older people, mental health, physical disabilities and younger adults.

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Collingwood Court

Run by Care UK Community Partnerships Ltd

Front Street, Chirton, North Shields, NE29 0LF
OutstandingCQC · Jul 2026
  • Residential
  • 63 beds
  • Dementia
  • Elderly care
  • Mental health

Collingwood Court provides residential and dementia care for older people, alongside respite and end-of-life care. An assessment considers mobility, personal care and dietary requirements before admission, with families able to seek guidance on funding.

The home has a garden and activities room, plus a hair and beauty salon, library and minibus for outings. Daily activities support longer-term residence and short breaks.

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Albany House

Run by Albany Care Homes Limited

17 Esplanade, Whitley Bay, NE26 2AH
GoodCQC · Aug 2026
  • Residential
  • 10 beds
  • Elderly care
  • Learning disabilities
  • Mental health

Residential care home for 10 residents in Whitley Bay, run by Albany Care Homes Limited. Supports older people, learning disabilities, mental health, sensory impairment, younger adults and substance misuse.

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Appleby

Run by Memory Lane (North Shields) Ltd

Military Road, North Shields, NE30 2AB
GoodCQC · Feb 2026
  • Nursing
  • 50 beds
  • Dementia
  • Elderly care
  • Mental health

Appleby provides nursing, dementia and residential care for older people and younger adults in North Shields. Its care model is person-centred, with dedicated staff supporting residents according to their needs and conditions within a purpose-built home.

The home is designed to offer comfortable living alongside nursing and dementia support, with large garden areas and access to local amenities reflected in the wider group’s home design.

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Carville Road

Run by Voyage 1 Limited

52 Carville Road, Wallsend, NE28 6AB
GoodCQC · Feb 2020

Inspected more than 4 years ago

  • Residential
  • 12 beds
  • Learning disabilities
  • Mental health
  • Physical disabilities

People with learning disabilities, mental health needs, physical disabilities, sensory impairment and other complex requirements can receive residential support at Carville Road. The home forms part of a wider specialist care organisation with residential homes, supported living and flexible support in community or home settings.

Support is shaped around individual goals, values and preferences.

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Falmouth House

Run by Albany Care Homes Limited

24 Edwards Road, Whitley Bay, NE26 2BJ
GoodCQC · Aug 2026
  • Residential
  • 10 beds
  • Elderly care
  • Learning disabilities
  • Mental health

Residential care home for 10 residents in Whitley Bay, run by Albany Care Homes Limited. Supports older people, learning disabilities, mental health, sensory impairment, younger adults and substance misuse.

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Lenore Care Home

Run by Lenore Care Ltd

1 Charles Avenue, Whitley Bay, NE26 1AG
GoodCQC · May 2022

Inspected more than 4 years ago

  • Residential
  • 23 beds
  • Elderly care
  • Learning disabilities
  • Mental health

Residential care home for 23 residents in Whitley Bay, run by Lenore Care Ltd. Supports older people, learning disabilities, mental health, sensory impairment, younger adults and substance misuse.

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Melrose House

Run by Melrose House Cullercoats Ltd

25 Beverley Terrace, Cullercoats, NE30 4NT
GoodCQC · Oct 2019

Inspected more than 4 years ago

  • Residential
  • 10 beds
  • Dementia
  • Elderly care
  • Learning disabilities

Melrose House provides residential care and domiciliary care for adults with learning disabilities, physical disabilities and mental health conditions. Community care can cover as much or as little help as a person needs at home, while residential support provides round-the-clock assistance when living independently is no longer enough.

The service focuses on maintaining independence through help with everyday tasks, personal care and household…

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Milton Lodge

Run by Aspire Healthcare Limited

23-24 Esplanade, Whitley Bay, NE26 2AJ
GoodCQC · Feb 2020

Inspected more than 4 years ago

  • Residential
  • 13 beds
  • Dementia
  • Elderly care
  • Learning disabilities

Adults with mild, moderate or acute learning disabilities can receive residential support at Milton Lodge in Whitley Bay, particularly where high support needs or behaviours create additional risks. Milton Lodge supports residents through individual care planning focused on personal development and independence.

The home has twelve single bedrooms, three lounges, two dining rooms and a communal kitchen, with enclosed outdoor space.

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Parkvale

Run by Aspire Healthcare Limited

124 Park Avenue, Whitley Bay, NE26 1AY
GoodCQC · Oct 2019

Inspected more than 4 years ago

  • Residential
  • 7 beds
  • Dementia
  • Elderly care
  • Learning disabilities

Parkvale supports adults with mental health issues and mild, moderate or acute learning disabilities, including people whose behaviour may place themselves or others at risk. Its work is linked to rehabilitation, community presence and personal development.

The three-storey property accommodates up to seven male adults in single rooms. Shared facilities include a lounge, dining room and conservatory, while separate bathroom and toilet facilities…

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Risedale Rest Home Limited

Run by Risedale Rest Home Limited

52-56 Percy Road, Whitley Bay, NE26 2AY
GoodCQC · Aug 2019

Inspected more than 4 years ago

  • Residential
  • 17 beds
  • Dementia
  • Elderly care
  • Mental health

Residential care home for 17 residents in Whitley Bay, run by Risedale Rest Home Limited. Supports dementia, older people, mental health and younger adults.

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Seaview

Run by Northridge Healthcare Limited

5 East Parade, Whitley Bay, NE26 1AW
GoodCQC · Sept 2026
  • Nursing
  • 20 beds
  • Dementia
  • Elderly care
  • Learning disabilities

Seaview combines permanent nursing care with respite breaks for adults aged 18 and over, including people with general or complex health needs. The Whitley Bay home supports residents and short-stay guests with care tailored to individual abilities, communication needs and preferences.

Support is shaped with families, friends and healthcare professionals where required.

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The Ferns Care Home

Run by Roseberry Care Centres (England) Ltd

Osborne Gardens, North Shields, NE29 9AT
Requires improvementCQC · Jun 2026
  • Safe Requires improvement
  • Effective Requires improvement
  • Caring Requires improvement
  • Well-led Requires improvement
  • Residential
  • 48 beds
  • Dementia
  • Elderly care
  • Mental health

The Ferns Care Home provides residential, nursing, dementia, respite and end-of-life care for older people and adults with changing support needs. Nursing care is available for residents who need a qualified nurse on site around the clock, with individual care plans updated as clinical needs develop.

The home also offers a full calendar of activities, with residents encouraged to help shape hobbies, entertainment and group sessions.

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Windsor Court Care Home

Run by Crown Care IV Limited

The Avenue, Wallsend, NE28 6SD
Requires improvementCQC · Mar 2026
  • Safe Requires improvement
  • Effective Requires improvement
  • Caring Requires improvement
  • Responsive Requires improvement
  • Well-led Requires improvement
  • Nursing
  • 44 beds
  • Dementia
  • Elderly care
  • Mental health

Windsor Court Care Home belongs to Crown Care Group’s residential, nursing and dementia care network. The group also describes respite and rehabilitation support, with care intended to adapt to residents’ needs, preferences and wishes.

Crown Care’s homes are designed as modern communities where residents can maintain independence and connections with relatives, friends and professionals.

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Bay View House

Run by Malhotra Care Homes Limited

Bay View House, 26 Promenade, Whitley Bay, NE26 2RL
Not yet ratedCQC
  • Nursing
  • 83 beds
  • Dementia
  • Elderly care
  • Mental health

Bay View House supports older people and younger adults with nursing care tailored to dementia, mental health needs and physical disabilities. The home is part of Prestwick Care, whose wider homes offer residential, nursing, respite and disabled care services across the North East.

Its nursing team provides support shaped around individual medical needs and preferences, within a care-home environment designed as a welcoming community.

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What to look for in mental health care homes

  1. Staff training

    Staff training and access to appropriate clinical or community support.

  2. Personalised recovery

    Personalised recovery, crisis and risk-management planning.

  3. Support for medication

    Support for medication, daily living and meaningful community activity.

Questions families ask

What should mental health care homes offer?

Residential mental health support varies widely in intensity and approach. Confirm that the home’s staff, environment and external clinical relationships match the person’s diagnosis, risks and recovery goals.

How many mental health care homes are there in North Tyneside?

16 mental health care homes in North Tyneside are on the CQC register (data of 2 November 2026).

Which mental health care homes in North Tyneside are rated Outstanding?

Eastbourne House, Collingwood Court and Collingwood Court.

How much does a care home cost in North Tyneside?

North Tyneside council paid on average £921 a week for residential care and £934 for nursing care for people aged 65 and over in 2024-2025. For adults aged 18 to 64 it paid £1,895 and £1,264. Across England the averages were £982 and £1,102 for people aged 65 and over. People who pay for their own care are often charged more, so ask each home for its weekly fee.

How are these care homes ordered?

Ordered by the MyCareCheck score: the average of the five CQC key-question ratings (safe, effective, caring, responsive and well-led) on a 0 to 10 scale, where Outstanding is 10, Good 8, Requires improvement 5 and Inadequate 2. Homes the CQC has not rated yet come last. No home is left out because of its rating.

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