Cromwell House

Residential care home · Norwich

Cecil Road, Norwich, NR1 2QJ

Run by Methodist Homes

  • Requires improvementCQC · Jan 2024
  • Our score
  • Beds38
  • Type of careResidential
  • Phone01603 625961

Inspectors asked it to improve: Safe, Effective, Responsive and Well-led

Last updated:

Latest inspection

Requires improvementCQC
  • Inspected on 18 January 2024

What the inspectors rate

  • SafeRequires improvement
  • EffectiveRequires improvement
  • CaringGood
  • ResponsiveRequires improvement
  • Well-ledRequires improvement
Regulator
Care Quality Commission
Registered as
Cromwell House
Status
Registered in England
Latest rating
Requires improvement
Register number
1-117965487

From the public register of the Care Quality Commission, checked on 2 November 2026.

About Cromwell House

Cromwell House provides residential and short-term respite care for older people in Norwich. The home is registered for older people’s care without nursing, making it suited to residents seeking daily personal support and companionship rather than a registered nursing service.

It forms part of MHA, a not-for-profit charity with care homes and support services for older people. MHA describes timely assessments and care tailored to individual needs, with any surplus reinvested into its services. Cromwell House therefore combines local residential accommodation with the resources of a wider charitable provider, giving families a clear route into permanent care or a shorter respite stay.

Care on offer

  • Care homes

Compared with Norwich

Nearest

NameDistanceOfficial ratingOur scorePrice
Laurel Lodge Care HomeNorwich0.1 milesGood8.0
Chiswick HouseNorwich0.5 milesOutstanding8.8
The Hawthorns Care HomeNorwich0.7 milesGood8.0
Bishop Herbert HouseNorwich0.7 milesGood8.0
Corton HouseNorwich0.7 milesRequires improvement6.8

Also run by Methodist Homes

NameOfficial ratingOur scorePrice
The MartinsBury St EdmundsGood8.4
NorwoodIpswichGood8.0
Alexandra House - HarwichHarwichGood8.0
Queens CourtCambridgeOutstanding8.8
TrembathsLetchworth Garden CityGood8.0
Oak ManorSheffordGood8.0
Anjulita CourtBedfordGood8.0
ElmsideHitchinGood8.0
Rushden ParkRushdenRequires improvement6.2
Bradbury GrangeWhitstableRequires improvement6.2
Stones PlaceLincolnGood8.0
Westbury GrangeNewport PagnellGood8.0

What stands out

What stands out

  • Short-term respite care
  • Not-for-profit provider
  • Timely care assessments

Suits: Older people needing residential or short-term respite care

Types of care

Also works on: residential

Location

Cecil Road, Norwich, NR1 2QJ

Directions

Featured in

Questions families ask

How many residents does Cromwell House care for?

Cromwell House is home to 38 residents and provides professional 24-hour care in a homely setting.

Does Cromwell House offer respite care?

Yes. They provide residential care and short-term respite care for older people.

How much does Cromwell House cost?

The CQC register does not list fees, so ask Cromwell House for its weekly fee. As a guide, Norfolk council paid on average £1,129 a week for a residential care place for people aged 65 and over in 2024-2025, against £982 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.

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