Chiswick House
Residential care home · Norwich
3 Christchurch Road, Norwich, NR2 2AD
Run by Black Swan International Limited
- OutstandingCQC · Dec 2018
- 8.8Our score
- Beds32
- Type of careResidential
- Phone01603 507111
Latest inspection
- Inspected on 21 December 2018
Inspected more than 4 years ago
What the inspectors rate
- SafeGood
- EffectiveGood
- CaringOutstanding
- ResponsiveGood
- Well-ledOutstanding
- Regulator
- Care Quality Commission
- Registered as
- Chiswick House
- Status
- Registered in England
- Latest rating
- Outstanding
- Register number
- 1-121489513
From the public register of the Care Quality Commission, checked on 2 November 2026.
About Chiswick House
For older people needing everyday support, Chiswick House offers residential care, accommodation, meals and personal care. Residents can choose where to eat, including the dining room or their own room, while family and friends are welcome to join them for meals. The home also provides activities and outdoor access.
Freshly cooked meals cater for special dietary needs, and residents can personalise rooms with their own furniture and belongings. The wider care group describes its homes as staffed 24 hours a day, with call bells in bedrooms and key areas. Chiswick House is part of an independent care group operating across East Anglia.
Care on offer
- Care homes
Compared with Norwich
Nearest
| Name | Distance | Official rating | Our score | Price |
|---|---|---|---|---|
| The Hawthorns Care HomeNorwich | 0.2 miles | Good | 8.0 | |
| Laurel Lodge Care HomeNorwich | 0.4 miles | Good | 8.0 | |
| Cromwell HouseNorwich | 0.5 miles | Requires improvement | 5.6 | |
| Whitehall Lodge Residential HomeNorwich | 0.6 miles | Requires improvement | 6.8 | |
| Bay Tree HouseNorwich | 0.7 miles | Requires improvement | 5.6 |
Also run by Black Swan International Limited
| Name | Official rating | Our score | Price |
|---|---|---|---|
| Laurel Lodge Care HomeNorwich | Good | 8.0 | |
| HeathcoteNorwich | Good | 8.4 | |
| Thomas Tawell HouseNorwich | Good | 8.0 | |
| Taverham GroveNorwich | |||
| York HouseDereham | Good | 8.0 | |
| Westfield HouseDereham | Good | 8.0 | |
| Beccles Care HomeBeccles | Good | 8.0 | |
| Park HouseGreat Yarmouth | Good | 8.4 | |
| The BeechesNorwich | Outstanding | 8.8 | |
| Kings Lynn Residential HomeKing's Lynn | Good | 8.0 | |
| Nightingale LodgeHunstanton | Outstanding | 9.2 | |
| The Gables Care HomeChatteris | Good | 8.0 |
What stands out
What stands out
- Choice of dining location
- Fresh meals for special diets
- Personal belongings welcomed
Ask about
- Pet admission is subject to an individual risk assessment
Suits: Older people seeking residential care with flexible daily routines
Types of care
Also works on: residential
Location
3 Christchurch Road, Norwich, NR2 2AD
DirectionsFeatured in
Questions families ask
Can residents bring their pets to the care home?
Yes, subject to an individual risk assessment. They may refuse admission if a pet poses a risk to staff or residents, or if bringing it would be detrimental to the animal.
How can residents get help during the night?
Each bedroom and key point has a call bell kept within reach at night. Pressing it alerts a staff member, and regular overnight checks can also be arranged.
Do they offer respite care as well as long-term residential care?
Yes. They offer short-term respite care and long-term residential support tailored to individual needs, including support for older people and people with physical or learning disabilities.
Can residents spend time outdoors at the care home?
Yes. Residents can access outdoor facilities independently or with support from a carer, depending on their mobility. They can also join outdoor activities such as gardening.
How much does Chiswick House cost?
The CQC register does not list fees, so ask Chiswick House for its weekly fee. As a guide, Norfolk council paid on average £1,129 a week for a residential care place for people aged 65 and over in 2024-2025, against £982 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.