York House
Residential care home · Dereham
47 Norwich Road, Dereham, NR20 3AS
Run by Black Swan International Limited
- GoodCQC · May 2019
- 8.0Our score
- Beds43
- Type of careResidential
- Phone01362 697134
Latest inspection
- Inspected on 18 May 2019
Inspected more than 4 years ago
What the inspectors rate
- SafeGood
- EffectiveGood
- CaringGood
- ResponsiveGood
- Well-ledGood
- Regulator
- Care Quality Commission
- Registered as
- York House
- Status
- Registered in England
- Latest rating
- Good
- Register number
- 1-121489659
From the public register of the Care Quality Commission, checked on 2 November 2026.
About York House
York House combines residential care for older people with freshly cooked meals, special dietary support and practical services included in weekly fees. Residents can eat in the dining room or in their own room, according to preference.
Families can visit without set visiting hours and may join residents for meals at no extra charge. Personal belongings can be brought in to make rooms familiar, and pets may be considered following an individual risk assessment. York House suits people seeking residential care with flexible visiting and everyday support built into the home.
Care on offer
- Care homes
Compared with Dereham
Nearest
| Name | Distance | Official rating | Our score | Price |
|---|---|---|---|---|
| Walnut HouseDereham | 0 miles | Requires improvement | 6.8 | |
| Sanford House Nursing HomeEast Dereham | 0.5 miles | Good | 8.0 | |
| St Nicholas HouseDereham | 0.6 miles | Good | 7.4 | |
| Eckling GrangeDereham | 0.7 miles | Good | 8.0 | |
| Maple Tree Care LimitedDereham | 0.7 miles | Good | 8.0 |
Also run by Black Swan International Limited
| Name | Official rating | Our score | Price |
|---|---|---|---|
| Westfield HouseDereham | Good | 8.0 | |
| Taverham GroveNorwich | |||
| Chiswick HouseNorwich | Outstanding | 8.8 | |
| HeathcoteNorwich | Good | 8.4 | |
| Laurel Lodge Care HomeNorwich | Good | 8.0 | |
| Thomas Tawell HouseNorwich | Good | 8.0 | |
| The BeechesNorwich | Outstanding | 8.8 | |
| Kings Lynn Residential HomeKing's Lynn | Good | 8.0 | |
| Nightingale LodgeHunstanton | Outstanding | 9.2 | |
| Beccles Care HomeBeccles | Good | 8.0 | |
| Park HouseGreat Yarmouth | Good | 8.4 | |
| The Gables Care HomeChatteris | Good | 8.0 |
What stands out
What stands out
- No set visiting hours
- Pets considered individually
Ask about
- Pet admission is subject to an individual risk assessment
Suits: Older people wanting residential care with flexible visiting
Types of care
Also works on: residential
Location
47 Norwich Road, Dereham, NR20 3AS
DirectionsFeatured in
Questions families ask
Are there set visiting hours?
No. There are no set visiting hours because the homes are staffed around the clock. Family and friends can also join residents for dinner at no extra charge.
Can residents bring their pets?
Yes. Pets are welcome after an individual risk assessment. Admission may be refused if a pet presents a risk or would not benefit from coming.
How can residents get help during the night?
Bedrooms and strategic points have call bells, which staff keep within reach at night. Regular checks can also be arranged if needed.
Can residents go outside the care home?
Yes. Residents can access outside facilities independently or with a carer's assistance, and can join outdoor activities such as gardening.
Can residents bring their own furniture and belongings?
Yes. Residents may bring belongings such as a bed, wardrobe or pictures to make their room feel more homely. Rooms already include fixtures and a 32-inch LED TV.
How much does York House cost?
The CQC register does not list fees, so ask York House for its weekly fee. As a guide, Norfolk council paid on average £1,129 a week for a residential care place for people aged 65 and over in 2024-2025, against £982 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.