Westfield House
Residential care home · Dereham
12 Westfield Road, Toftwood, Dereham, NR19 1JB
Run by Black Swan International Limited
- GoodCQC · Jan 2026
- 8.0Our score
- Beds12
- Type of careResidential
- Phone01362 697828
Latest inspection
- Inspected on 7 January 2026
What the inspectors rate
- SafeGood
- EffectiveGood
- CaringGood
- ResponsiveGood
- Well-ledGood
- Regulator
- Care Quality Commission
- Registered as
- Westfield House
- Status
- Registered in England
- Latest rating
- Good
- Register number
- 1-121489634
From the public register of the Care Quality Commission, checked on 2 November 2026.
About Westfield House
Westfield House provides residential care in Dereham for older people, younger adults and people with learning disabilities. The home is registered as a care home without nursing and supports residents around daily life, personal choice and continuing interests.
Meals are freshly cooked and can accommodate special dietary needs. Residents may eat in the dining room or privately in their rooms, while activities are shaped around individual preferences and hobbies. Families can join residents for meals, and there are no set visiting hours. Bedrooms include call bells, with staff available around the clock, and residents can bring personal furniture and belongings to make their rooms feel familiar. Pets may also be considered following an individual risk assessment.
Care on offer
- Care homes
Compared with Dereham
Nearest
| Name | Distance | Official rating | Our score | Price |
|---|---|---|---|---|
| SENSE HolmleaDereham | 0.2 miles | Good | 8.0 | |
| Maple Tree Care LimitedDereham | 0.4 miles | Good | 8.0 | |
| Maple Tree Care LtdDereham | 0.4 miles | Good | 8.0 | |
| St Nicholas HouseDereham | 0.9 miles | Good | 7.4 | |
| Walnut HouseDereham | 0.9 miles | Requires improvement | 6.8 |
Also run by Black Swan International Limited
| Name | Official rating | Our score | Price |
|---|---|---|---|
| York HouseDereham | Good | 8.0 | |
| Taverham GroveNorwich | |||
| Chiswick HouseNorwich | Outstanding | 8.8 | |
| HeathcoteNorwich | Good | 8.4 | |
| Laurel Lodge Care HomeNorwich | Good | 8.0 | |
| Thomas Tawell HouseNorwich | Good | 8.0 | |
| The BeechesNorwich | Outstanding | 8.8 | |
| Kings Lynn Residential HomeKing's Lynn | Good | 8.0 | |
| Nightingale LodgeHunstanton | Outstanding | 9.2 | |
| Beccles Care HomeBeccles | Good | 8.0 | |
| Park HouseGreat Yarmouth | Good | 8.4 | |
| The Gables Care HomeChatteris | Good | 8.0 |
What stands out
What stands out
- Freshly cooked meals for special diets
- No set visiting hours
- Personal hobbies shape activities
Ask about
- Pet admission is subject to an individual risk assessment.
Suits: People seeking residential care with flexible family visits
Types of care
Also works on: residential
Location
12 Westfield Road, Toftwood, Dereham, NR19 1JB
DirectionsFeatured in
Questions families ask
What type of care does Westfield House provide?
They provide residential and respite care for adults with disabilities, with specialist support for people with Autism Spectrum Disorder.
Can residents bring pets to Westfield House?
Yes. Residents can bring pets, subject to an individual risk assessment and the home’s right to refuse admission where risks are identified.
How can residents get help at night?
They can use call bells in bedrooms and other areas to summon staff. Regular overnight checks can also be arranged if requested.
How much does Westfield House cost?
The CQC register does not list fees, so ask Westfield House for its weekly fee. As a guide, Norfolk council paid on average £1,129 a week for a residential care place for people aged 65 and over in 2024-2025, against £982 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.