Care homes in Norwich

Updated

Norwich has 27 care homes registered with the Care Quality Commission, 6 of them with nursing. Of the homes on this page, the CQC rates 3 Outstanding, 15 Good and 7 Requires improvement. 2 homes are not rated yet. Norfolk council paid on average £1,129 a week for a residential care place and £1,199 for a nursing place for people aged 65 and over in 2024-2025 (GOV.UK adult social care finance report).

Norwich at a glance

27on this list

Official rating
  • Outstanding3
  • Good15
  • Requires improvement7
  • Not yet rated2
  • 72% rated Good or Outstanding
  • Average score7.5 / 10
  • Types of care85% offer elderly care
How this list is ordered

This list includes every home in Norwich on the CQC register, whatever its rating. The highest scores come first and homes not yet inspected come last.

Paying never changes a home's rating, score or place. Top places are only offered to homes rated Good or Outstanding and are always labelled.

How we rate care homes

27 care homes in Norwich

27 results

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Chiswick House

Run by Black Swan International Limited

3 Christchurch Road, Norwich, NR2 2AD
OutstandingCQC · Dec 2018

Inspected more than 4 years ago

  • Residential
  • 32 beds
  • Elderly care

For older people needing everyday support, Chiswick House offers residential care, accommodation, meals and personal care. Residents can choose where to eat, including the dining room or their own room, while family and friends are welcome to join them for meals. The home also provides activities and outdoor access.

Freshly cooked meals cater for special dietary needs, and residents can personalise rooms with their own furniture and belongings.

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Highwater House

Run by St Martins Housing Trust

104 Westwick Street, Norwich, NR2 4SZ
OutstandingCQC · Mar 2019

Inspected more than 4 years ago

  • Residential
  • 22 beds
  • Mental health

For single men and women aged 18 to 65 who have experienced homelessness or are vulnerably housed, Highwater House offers residential care for dual-diagnosis needs involving mental health and problematic substance use. The Norwich service provides accommodation and personal care for 22 people who may have experienced trauma or struggled with independent living.

Residents have en-suite bedrooms, three home-cooked meals each day and access to…

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St John's House

Run by St John's House Care Limited

Heigham Road, Norwich, NR2 3AT
OutstandingCQC · May 2023
  • Residential
  • 60 beds
  • Dementia
  • Elderly care
  • Physical disabilities

Residential, dementia and nursing support is available at St John's House in Norwich, with respite care also offered. The purpose-built home is close to Norwich’s historic centre and supports residents’ physical, social and medical needs.

Residents can personalise rooms, keep familiar furniture and take part in daily activities, social events and outings.

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Heathcote

Run by Black Swan International Limited

19-23 Unthank Road, Norwich, NR2 2PA
GoodCQC · Aug 2026
  • Residential
  • 29 beds
  • Elderly care

For older people needing support with everyday living, Heathcote provides residential care in Norwich within a staffed care-home setting. The wider care offer includes respite care, activities and freshly cooked meals for residents.

Meals can accommodate special dietary needs and residents may eat in communal dining rooms or privately in their rooms. Families and friends may visit without set visiting hours.

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Bishop Herbert House

Run by Norse Care (Services) Limited

34 Globe Place, Norwich, NR2 2SG
GoodCQC · Nov 2018

Inspected more than 4 years ago

  • Residential
  • 14 beds
  • Dementia
  • Elderly care
  • Mental health

Bishop Herbert House provides residential care and short-term respite support for older people, including people living with dementia. The home is part of a wider care service that combines daily assistance with opportunities to maintain familiar routines, interests and relationships.

Residents can take part in meaningful activities, remain connected with family and community groups, and receive support tailored to their individual needs.

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Harvey Lane

Run by Consensus Support Services Limited

9 Harvey Lane, Norwich, NR7 0BG
GoodCQC · Jul 2026
  • Residential
  • 8 beds
  • Elderly care
  • Learning disabilities
  • Younger adults

Residential support at Harvey Lane is aimed at people with learning disabilities, autism and complex needs. The service provides accommodation and day-to-day assistance within Consensus, a provider offering residential and supported living services for people seeking greater independence, choice and meaningful routines.

Referrals are shaped around individual needs and aspirations, with information available for families, professionals and people…

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Kemps Place

Run by Kemps Place Limited

Rackham Road, Norwich, NR3 3JQ
GoodCQC · Nov 2017

Inspected more than 4 years ago

  • Residential
  • 30 beds
  • Mental health
  • Younger adults

Kemps Place supports younger adults with mental health needs in Norwich, helping residents work towards personal goals, daily living skills and greater independence. Support workers can assist with medication, education and work, while residents may choose a structured programme or more freedom within their agreed support.

Accommodation consists of self-contained flats with private facilities and their own front door.

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Laurel Lodge Care Home

Run by Black Swan International Limited

19 Ipswich Road, Norwich, NR2 2LN
GoodCQC · Sept 2019

Inspected more than 4 years ago

  • Residential
  • 32 beds
  • Elderly care
  • Younger adults

Laurel Lodge Care Home provides short-term, respite and longer-term residential care for up to 29 elderly residents near Norwich city centre. The Victorian house offers a home setting where residents can continue interests and hobbies, with activities planned around individual likes and dislikes. The service is registered as a care home without nursing for older people and younger adults.

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Point House

Run by Mr & Mrs A Cropley

Sprowston Road, Norwich, NR3 4QN
GoodCQC · Mar 2019

Inspected more than 4 years ago

  • Residential
  • 22 beds
  • Learning disabilities

Residential care home for 22 residents in Norwich, run by Mr & Mrs A Cropley. Supports learning disabilities.

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St Clements Nursing Home

Run by Acanthus Health Care Limited

170 St Clements Hill, Norwich, NR3 4DG
GoodCQC · Mar 2019

Inspected more than 4 years ago

  • Nursing
  • 26 beds
  • Dementia
  • Elderly care
  • Younger adults

St Clements Nursing Home combines nursing and residential care with support for dementia and older people. The Norwich home has a domestic atmosphere alongside 24-hour staffing and access to nursing support.

Care plans are shaped by residents’ histories, preferences and interests, with activities, trips out and visiting entertainers available to support an active routine.

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Talbot Care Services Ltd

Run by Eminent Care services LTD

13-15 Constitution Hill, Norwich, NR3 4HA
GoodCQC · Jul 2021

Inspected more than 4 years ago

  • Residential
  • 16 beds
  • Dementia
  • Elderly care
  • Mental health

Residential care home for 16 residents in Norwich, run by Eminent Care services LTD. Supports dementia, older people, mental health and younger adults.

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The Hawthorns Care Home

Run by MMCG (CCH) (2) Limited

270 Unthank Road, Norwich, NR2 2AJ
GoodCQC · Mar 2019

Inspected more than 4 years ago

  • Nursing
  • 23 beds
  • Dementia
  • Elderly care
  • Physical disabilities

Care home with nursing for 23 residents in Norwich, run by MMCG (CCH) (2) Limited. Supports dementia, older people, physical disabilities and younger adults.

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Thomas Tawell House

Run by Black Swan International Limited

106 Magpie Road, Norwich, NR3 1JH
GoodCQC · Jun 2021

Inspected more than 4 years ago

  • Residential
  • 37 beds
  • Elderly care
  • Sensory impairment
  • Younger adults

Thomas Tawell House provides residential support for younger adults and older people with sensory impairment, within Vision Norfolk’s wider services for people living with sight loss. Residents can access a setting connected to practical advice, emotional support, assistive technology and opportunities for social activity.

The organisation’s specialist teams help people adapt to sight loss while maintaining confidence, independence and meaningful…

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Twin Oaks Nursing Home

Run by R J Francis Care Homes Limited

1 Hudson Way, Chapel Break, Bowthorpe, Norwich, NR5 9NJ
GoodCQC · Mar 2019

Inspected more than 4 years ago

  • Nursing
  • 49 beds
  • Dementia
  • Elderly care
  • Physical disabilities

Twin Oaks Nursing Home provides nursing and residential care for older and physically disabled residents, including people below retirement age. Fully qualified NMC-registered nurses lead on-site care, including medication administration and end-of-life support.

The purpose-built home has 49 rooms across four floors, with lounges, dining rooms and assisted bathroom facilities on each floor.

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Hillcrest

Run by 365 Care Homes Limited

106 Thorpe Road, Thorpe, Norwich, NR1 1RT
GoodCQC · Dec 2021
  • Safe Requires improvement

Inspected more than 4 years ago

  • Residential
  • 52 beds
  • Dementia
  • Elderly care
  • Younger adults

Hillcrest provides residential and dementia care in a purpose-built home in Thorpe Hamlet, Norwich. Its bright, spacious interiors are planned for older people who need daily support, including people living with dementia and younger adults registered for residential care.

The home combines a homely setting with modern technology and a family-oriented atmosphere.

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Ivy Court

Run by Aria Healthcare Group LTD

Ivy Road, Norwich, NR5 8BF
GoodCQC · Jan 2025
  • Well-led Requires improvement
  • Nursing
  • 71 beds
  • Dementia
  • Elderly care
  • Physical disabilities

Ivy Court provides residential, dementia and nursing care for older people in Norwich, alongside respite and end-of-life support. The purpose-built home includes a café, cinema room and conservatory, with space for daily activities and social time.

Residents can also use a library, hair salon, private dining room, couple’s suites and a minibus for outings.

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Shaftesbury John Grooms Court

Run by Livability

215 Sprowston Road, Norwich, NR3 4HX
GoodCQC · Dec 2019
  • Well-led Requires improvement

Inspected more than 4 years ago

  • Residential
  • 29 beds
  • Learning disabilities
  • Mental health
  • Physical disabilities

Residential care home for 29 residents in Norwich, run by Livability. Supports learning disabilities, mental health, physical disabilities, sensory impairment and younger adults.

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Woodside House

Run by Barchester Healthcare Homes Limited

Woodside Road, Norwich, NR7 9XJ
GoodCQC · Jul 2017
  • Safe Requires improvement

Inspected more than 4 years ago

  • Nursing
  • 58 beds
  • Dementia
  • Elderly care
  • Physical disabilities

Woodside House provides nursing, residential, dementia and respite care in Norwich, including support for people under 65. Its care options cover residents who need clinical nursing, short-term support or longer-term assistance with daily life, with individual care plans tailored to changing needs.

The home combines care with practical facilities and everyday activities.

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Corton House

Run by Corton House & Brewster Court

City Road, Norwich, NR1 3AP
Requires improvementCQC · Jun 2022
  • Safe Requires improvement
  • Well-led Requires improvement

Inspected more than 4 years ago

  • Residential
  • 44 beds
  • Dementia
  • Elderly care

Corton House supports older people through residential care and independent living in Norwich. Its 42-bed care home helps residents who need support while encouraging as much independence as possible, and Brakendon Close provides flats and bungalows for people of pensionable age who can live independently but value community and security.

Brakendon Close includes a 24-hour Social Alarms Service supported by scheme managers during normal working…

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Mayflower Court

Run by Norse Care (Services) Limited

93 The Meadows, Ladysmock Way, Norwich, NR5 9BF
Requires improvementCQC · Jun 2023
  • Safe Requires improvement
  • Well-led Requires improvement
  • Residential
  • 80 beds
  • Dementia
  • Elderly care

Mayflower Court provides residential care and respite care for older people, including people living with dementia. The home forms part of Norse Care’s residential network, offering daily support in a setting built around routines, friendships, meaningful activities and continued independence.

Short-term stays can help after illness or surgery, during a period away or while longer-term care is being explored.

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Questions families ask

How many care homes are there in Norwich?

27 care homes in Norwich are on the CQC register (data of 2 November 2026).

Which care homes in Norwich are rated Outstanding?

Chiswick House, Highwater House and St John's House.

How much does a care home cost in Norwich?

Norfolk council paid on average £1,129 a week for residential care and £1,199 for nursing care for people aged 65 and over in 2024-2025. For adults aged 18 to 64 it paid £1,397 and £1,338. Across England the averages were £982 and £1,102 for people aged 65 and over. People who pay for their own care are often charged more, so ask each home for its weekly fee.

How are these care homes ordered?

Ordered by the MyCareCheck score: the average of the five CQC key-question ratings (safe, effective, caring, responsive and well-led) on a 0 to 10 scale, where Outstanding is 10, Good 8, Requires improvement 5 and Inadequate 2. Homes the CQC has not rated yet come last. No home is left out because of its rating.

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