St John's House
Residential care home · Norwich
Heigham Road, Norwich, NR2 3AT
Run by St John's House Care Limited
- OutstandingCQC · May 2023
- 8.8Our score
- Beds60
- Type of careResidential
- Phone01603 299000
Latest inspection
- Inspected on 27 May 2023
What the inspectors rate
- SafeGood
- EffectiveGood
- CaringGood
- ResponsiveOutstanding
- Well-ledOutstanding
- Regulator
- Care Quality Commission
- Registered as
- St John's House
- Status
- Registered in England
- Latest rating
- Outstanding
- Register number
- 1-3043099426
From the public register of the Care Quality Commission, checked on 2 November 2026.
About St John's House
Residential, dementia and nursing support is available at St John's House in Norwich, with respite care also offered. The purpose-built home is close to Norwich’s historic centre and supports residents’ physical, social and medical needs.
Residents can personalise rooms, keep familiar furniture and take part in daily activities, social events and outings. Couples can move in together, while the home provides wheelchair-accessible facilities and dietary choices including vegetarian, vegan, gluten-free and lactose-free options. Families can arrange visits, discuss care types and receive guidance about moving into care. The home also provides dementia support and longer-term residential arrangements within its wider care service.
Care on offer
- Care homes
Compared with Norwich
Nearest
| Name | Distance | Official rating | Our score | Price |
|---|---|---|---|---|
| HeathcoteNorwich | 0.3 miles | Good | 8.4 | |
| Whitehall Lodge Residential HomeNorwich | 0.4 miles | Requires improvement | 6.8 | |
| Highwater HouseNorwich | 0.4 miles | Outstanding | 8.8 | |
| Bishop Herbert HouseNorwich | 0.5 miles | Good | 8.0 | |
| The Hawthorns Care HomeNorwich | 0.9 miles | Good | 8.0 |
What stands out
What stands out
- Purpose-built Norwich care home
- Couples can move in together
- Wheelchair-accessible facilities
Suits: People needing residential, dementia, nursing or respite care
Types of care
Also works on: residential
Location
Heigham Road, Norwich, NR2 3AT
DirectionsFeatured in
Questions families ask
Can couples move into St John's House together?
Yes. Couples are welcome to move in together. A larger room is recommended, or adjoining single rooms may be arranged where possible.
Can residents bring their own furniture?
Yes. Residents can bring some of their own furniture and cherished belongings for their room.
Do they help residents settle into the care home?
Yes. The team supports residents throughout the move, helps them orientate around the home, meet other residents and understand daily life.
Can St John's House accommodate special dietary requirements?
Yes. The in-house chefs prepare daily meals and accommodate individual nutritional and dietary requirements, including vegetarian, vegan and gluten-free options, lactose intolerance and nut allergies.
How many residents can St John's House accommodate?
St John's House provides hotel-style accommodation for up to 60 residents, with nutritious food and a community environment for living and socialising.
How much does St John's House cost?
The CQC register does not list fees, so ask St John's House for its weekly fee. As a guide, Norfolk council paid on average £1,129 a week for a residential care place for people aged 65 and over in 2024-2025, against £982 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.