Mountfield
Residential care home · Norwich
Millcroft, Norwich, NR3 3LS
Run by Norse Care (Services) Limited
- Requires improvementCQC · May 2025
- 6.2Our score
- Beds46
- Type of careResidential
- Phone01603 576180
Inspectors asked it to improve: Safe, Responsive and Well-led
Latest inspection
- Inspected on 19 May 2025
What the inspectors rate
- SafeRequires improvement
- EffectiveGood
- CaringGood
- ResponsiveRequires improvement
- Well-ledRequires improvement
- Regulator
- Care Quality Commission
- Registered as
- Mountfield
- Status
- Registered in England
- Latest rating
- Requires improvement
- Register number
- 1-285970660
From the public register of the Care Quality Commission, checked on 2 November 2026.
About Mountfield
Mountfield provides residential and dementia care in Norwich, with short-term respite and day care for older people needing extra support. Respite stays can help after illness, during recovery or when a family carer needs time away, while longer-term care supports people making Mountfield their home.
Residents have furnished rooms, mostly with large en-suite facilities, alongside communal areas and gardens. Activities, entertainment and day trips provide ways to spend time with others, while families are welcome to visit before arranging a stay. Parking is available on site for visitors. Short-term respite and day care make Mountfield relevant to families considering both temporary support and longer-term care.
Care on offer
- Care homes
Compared with Norwich
Nearest
| Name | Distance | Official rating | Our score | Price |
|---|---|---|---|---|
| Point HouseNorwich | 0.2 miles | Good | 8.0 | |
| Shaftesbury John Grooms CourtNorwich | 0.3 miles | Good | 7.4 | |
| Kemps PlaceNorwich | 0.3 miles | Good | 8.0 | |
| St Clements Nursing HomeNorwich | 0.4 miles | Good | 8.0 | |
| Talbot Care Services LtdNorwich | 0.4 miles | Good | 8.0 |
Also run by Norse Care (Services) Limited
| Name | Official rating | Our score | Price |
|---|---|---|---|
| EllacombeNorwich | Requires improvement | 5.6 | |
| Bishop Herbert HouseNorwich | Good | 8.0 | |
| Mayflower CourtNorwich | Requires improvement | 6.8 | |
| Beauchamp HouseNorwich | Good | 8.0 | |
| Harker HouseNorwich | Good | 8.0 | |
| Rose MeadowNorwich | Good | 8.0 | |
| Sydney HouseNorwich | Good | 8.0 | |
| St EdmundsAttleborough | Good | 8.0 | |
| St Nicholas HouseDereham | Good | 7.4 | |
| MunhavenNorwich | Outstanding | 9.6 | |
| Lydia Eva CourtGreat Yarmouth | Good | 8.0 | |
| Cranmer HouseFakenham | Good | 8.0 |
What stands out
What stands out
- Short-term and day care options
- Furnished rooms with en-suite facilities
- On-site parking for visitors
Suits: Older people needing residential, dementia or respite care
Types of care
Also works on: residential
Location
Millcroft, Norwich, NR3 3LS
DirectionsFeatured in
Questions families ask
What types of care does Mountfield provide?
They provide residential, dementia, respite and end-of-life care, for both short stays and long-term living.
Can someone stay at Mountfield for a short time?
Yes. They offer respite care for short stays, including when someone is recovering from illness or a family carer needs time off.
Can family and friends visit Mountfield?
Yes. Family and friends are welcome, with flexible visiting and protected mealtimes. Parking is available on site.
What can residents do during the day at Mountfield?
They can join regular activities, entertainment, day trips and time in the gardens or around the home, as much or as little as suits them. There is also an on-site hairdressing salon.
How much does Mountfield cost?
The CQC register does not list fees, so ask Mountfield for its weekly fee. As a guide, Norfolk council paid on average £1,129 a week for a residential care place for people aged 65 and over in 2024-2025, against £982 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.