Heather House
Residential care home · Chester-le-Street
Cheshire Avenue, Birtley, Chester Le Street, DH3 2BA
Run by Voyage 1 Limited
- GoodCQC · Aug 2019
- 8.0Our score
- Beds11
- Type of careResidential
- Phone0191 410 0712
Latest inspection
- Inspected on 31 August 2019
Inspected more than 4 years ago
What the inspectors rate
- SafeGood
- EffectiveGood
- CaringGood
- ResponsiveGood
- Well-ledGood
- Regulator
- Care Quality Commission
- Registered as
- Heather House
- Status
- Registered in England
- Latest rating
- Good
- Register number
- 1-5654554022
From the public register of the Care Quality Commission, checked on 2 November 2026.
About Heather House
Heather House supports up to eleven adults with learning disabilities, autism and Down’s syndrome in a residential care setting. The home supports older people and younger adults through a home-based environment designed around individual needs, independence and connection.
The wider Voyage Care approach includes flexible support in residential homes, supported living and community settings. Heather House’s evidence identifies indoor and outdoor activities, while the provider describes pathways for people with complex needs, including autism and brain injury rehabilitation. A small home for up to eleven adults gives the service a more limited residential setting.
Care on offer
- Care homes
Compared with Chester-le-Street
Nearest
| Name | Distance | Official rating | Our score | Price |
|---|---|---|---|---|
| Appletree GrangeChester-le-Street | 0.1 miles | Good | 8.4 | |
| Covent HouseGateshead | 0.9 miles | Good | 8.0 | |
| Lindisfarne OustonChester-le-Street | 1.1 miles | Good | 7.4 | |
| The GroveChester-le-Street | 1.2 miles | Good | 8.0 | |
| The HighlandsChester-le-Street | 1.4 miles | Good | 8.0 |
Also run by Voyage 1 Limited
| Name | Official rating | Our score | Price |
|---|---|---|---|
| Pembroke LodgeNewcastle upon Tyne | Good | 8.0 | |
| Carville RoadWallsend | Good | 8.0 | |
| Cleadon CourtSouth Shields | Requires improvement | 5.6 | |
| Cosin LodgeCrook | Good | 8.0 | |
| BelchfordHartlepool | Good | 8.0 | |
| The MewsBlyth | Good | 8.0 | |
| Woodham GrangeNewton Aycliffe | Good | 8.0 | |
| Woodham LodgeNewton Aycliffe | Good | 8.0 | |
| South HighnamHartlepool | Good | 8.0 | |
| Hutton AvenueHartlepool | Good | 8.0 | |
| Five Penny HouseHartlepool | Good | 8.0 | |
| Greenfield LodgeHartlepool | Good | 8.0 |
What stands out
What stands out
- Small home for up to eleven adults
- Indoor and outdoor activities
Suits: Adults with learning disabilities, autism or Down’s syndrome
Types of care
Also works on: residential
Location
Cheshire Avenue, Birtley, Chester Le Street, DH3 2BA
DirectionsFeatured in
Questions families ask
Who is Heather House suitable for?
Heather House is for adults with learning disabilities, autism and Down's syndrome. It supports up to eleven people in a residential care home.
Can Heather House support people with challenging behaviour or epilepsy?
Yes. The home supports people with a learning disability, autism, challenging behaviour, epilepsy and Down's syndrome.
How many people can live at Heather House?
Heather House provides residential support for up to eleven adults.
Is support tailored to individual needs?
Yes. Voyage Care offers flexible support options designed around individual needs, circumstances, values and preferences.
How much does Heather House cost?
The CQC register does not list fees, so ask Heather House for its weekly fee. As a guide, Gateshead council paid on average £996 a week for a residential care place for people aged 65 and over in 2024-2025, against £982 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.