The Highlands
Residential care home · Chester-le-Street
Durham Road, Birtley, Chester Le Street, DH3 1LY
Run by Pathways Care Group Limited
- GoodCQC · Sept 2026
- 8.0Our score
- Beds14
- Type of careResidential
- Phone0191 492 3663
Latest inspection
- Inspected on 15 September 2026
What the inspectors rate
- SafeGood
- EffectiveGood
- CaringGood
- ResponsiveGood
- Well-ledGood
- Regulator
- Care Quality Commission
- Registered as
- The Highlands
- Status
- Registered in England
- Latest rating
- Good
- Register number
- 1-127514150
From the public register of the Care Quality Commission, checked on 2 November 2026.
About The Highlands
The Highlands provides residential support for adults with learning disabilities and physical disabilities as part of Salutem’s adult services. The wider organisation also supports adults with autism, mental health issues and complex needs, with specialist teams creating tailored care plans around individual goals, aspirations and outcomes.
Support is available within a broad network of adult services that includes residential care, supported living and day opportunities. The approach is intended to help people live with greater choice and independence, with care and education services available across England for people aged 18 to 65 and over.
Care on offer
- Care homes
Compared with Chester-le-Street
Nearest
| Name | Distance | Official rating | Our score | Price |
|---|---|---|---|---|
| Lindisfarne BirtleyChester-le-Street | 0.1 miles | Good | 8.0 | |
| The GroveChester-le-Street | 0.3 miles | Good | 8.0 | |
| Covent HouseGateshead | 0.4 miles | Good | 8.0 | |
| Eighton Lodge Residential Care HomeGateshead | 0.9 miles | Good | 8.0 | |
| Heather HouseChester-le-Street | 1.4 miles | Good | 8.0 |
Also run by Pathways Care Group Limited
| Name | Official rating | Our score | Price |
|---|---|---|---|
| Harmony HouseHebburn | Good | 7.4 | |
| Wallace MewsSouth Shields | Good | 8.0 | |
| FairholmeSouth Shields | Good | 8.0 | |
| Wallace LodgeSouth Shields | Good | 8.0 | |
| Honeysuckle FarmNewtown Unthank | Good | 7.4 | |
| Famille HouseLeicester | Good | 8.0 | |
| RosedeneKidderminster | Good | 8.0 | |
| SouthleighKettering | Good | 8.0 | |
| Fair Haven Care HomeNorthampton | Good | 8.0 | |
| Thurston HouseNewport Pagnell | Good | 7.4 | |
| NewlandsColchester | Good | 8.0 | |
| Stanway VillaColchester | Good | 8.0 |
What stands out
What stands out
- Goal-led tailored care plans
- Adult residential and supported living services
- Support for complex needs
Suits: Adults needing tailored disability support
Types of care
Also works on: residential
Location
Durham Road, Birtley, Chester Le Street, DH3 1LY
DirectionsFeatured in
Questions families ask
How much does The Highlands cost?
The CQC register does not list fees, so ask The Highlands for its weekly fee. As a guide, Gateshead council paid on average £996 a week for a residential care place for people aged 65 and over in 2024-2025, against £982 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.
Who pays for a place in this home?
Ask The Highlands whether it takes residents funded by Gateshead council and what it charges people who pay for themselves. In England the council may help after a needs assessment and a financial assessment if savings and assets are below £23,250 (2026 to 2027 rules). People whose needs are mainly health needs may qualify for NHS Continuing Healthcare, which pays the full fee.