Lilas House

Residential care home · Cromer

5 Cadogan Road, Cromer, NR27 9HT

Run by Liaise (East Anglia) Limited

  • Requires improvementCQC · May 2022
  • Our score
  • Beds6
  • Type of careResidential
  • Phone01263 510803

Inspectors asked it to improve: Safe, Effective and Well-led

Last updated:

Latest inspection

Requires improvementCQC
  • Inspected on 19 May 2022

Inspected more than 4 years ago

What the inspectors rate

  • SafeRequires improvement
  • EffectiveRequires improvement
  • CaringGood
  • ResponsiveGood
  • Well-ledRequires improvement
Regulator
Care Quality Commission
Registered as
Lilas House
Status
Registered in England
Latest rating
Requires improvement
Register number
1-14884329145

From the public register of the Care Quality Commission, checked on 2 November 2026.

About Lilas House

Specialist residential support at Lilas House is designed for adults with learning disabilities and autistic people, including those with complex needs and behaviours of distress. The home sits in Cromer, close to the pebble beach, coastal walks and local woodlands.

Support follows Positive Behaviour Support and PROACT-SCIPr-UK principles, with in-house PBS practitioners and staff training in both approaches. Referral assessment explores whether the home can meet the person’s needs, followed by transition planning after an offer is accepted. The process includes an assessment within five working days and an offer within ten working days.

Care on offer

  • Care homes

Compared with Cromer

Nearest

NameDistanceOfficial ratingOur scorePrice
ShulasCromer0 milesRequires improvement6.2
CranleighCromer0.3 milesGood8.0
Sunny CourtCromer0.3 miles
Tamar HouseCromer0.3 milesGood8.0
Rosedale HouseCromer0.4 milesRequires improvement6.2

Also run by Liaise (East Anglia) Limited

NameOfficial ratingOur scorePrice
ShulasCromerRequires improvement6.2
The BurrowsCromerRequires improvement6.2
Ashwood House - NorwichNorwichGood8.0
SalcasaNorwichRequires improvement6.8
CasaritaNorwichRequires improvement6.8

What stands out

What stands out

  • In-house PBS practitioners
  • PROACT-SCIPr-UK-trained staff
  • Co-produced transition planning

Ask about

  • Referral assessment is required before placement

Suits: Adults with learning disabilities or complex autism support needs

Types of care

Also works on: residential

Location

5 Cadogan Road, Cromer, NR27 9HT

Directions

Featured in

Questions families ask

How quickly is a care assessment arranged?

The chain arranges an assessment within 5 working days of the referral to understand the person's needs.

How long does a care placement offer take?

The chain makes an offer within 10 working days after the assessment.

When does transition planning start?

The chain begins co-produced transition planning once a placement offer has been accepted.

Who does the home support?

They provide specialist, bespoke support for adults with learning disabilities and autistic people, including complex needs and behaviours of distress.

How much does Lilas House cost?

The CQC register does not list fees, so ask Lilas House for its weekly fee. As a guide, Norfolk council paid on average £1,129 a week for a residential care place for people aged 65 and over in 2024-2025, against £982 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.

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