The Burrows

Residential care home · Cromer

Sandy Lane, West Runton, Cromer, NR27 9LT

Run by Liaise (East Anglia) Limited

  • Requires improvementCQC · Oct 2021
  • Our score
  • Beds10
  • Type of careResidential
  • Phone01263 838613

Inspectors asked it to improve: Safe, Effective and Well-led

Last updated:

Latest inspection

Requires improvementCQC
  • Inspected on 13 October 2021

Inspected more than 4 years ago

What the inspectors rate

  • SafeRequires improvement
  • EffectiveRequires improvement
  • CaringGood
  • ResponsiveGood
  • Well-ledRequires improvement
Regulator
Care Quality Commission
Registered as
The Burrows
Status
Registered in England
Latest rating
Requires improvement
Register number
1-14886889836

From the public register of the Care Quality Commission, checked on 2 November 2026.

About The Burrows

The Burrows provides specialist support for adults with learning disabilities and autistic people, including individuals with complex needs and behaviours of distress. The West Runton home offers a calm countryside setting with outdoor space close to the coast.

Support is person-led and rooted in Positive Behaviour Support and PROACT-SCIPr-UK training. A referral assessment explores whether the home can meet the individual’s needs, followed by transition planning after an offer is accepted. The team can draw on internal PBS expertise while helping people develop independence, communication and wellbeing in a peaceful environment.

Care on offer

  • Care homes

Compared with Cromer

Nearest

NameDistanceOfficial ratingOur scorePrice
Lakeshore Nursing HomeSheringham1.2 milesGood8.0
Whitehaven Residential Care HomeSheringham1.4 milesRequires improvement6.2
Brackendale HouseSheringham1.7 milesGood8.0
Sun Court Nursing HomeSheringham1.7 milesInadequate3.8
CrosswaysSheringham1.7 milesGood8.4

Also run by Liaise (East Anglia) Limited

NameOfficial ratingOur scorePrice
Lilas HouseCromerRequires improvement6.2
ShulasCromerRequires improvement6.2
Ashwood House - NorwichNorwichGood8.0
SalcasaNorwichRequires improvement6.8
CasaritaNorwichRequires improvement6.8

What stands out

What stands out

  • Positive Behaviour Support model
  • All staff trained in PROACT-SCIPr-UK
  • In-house PBS specialist expertise

Ask about

  • A referral assessment is used to establish whether the home can meet the person’s needs.

Suits: Adults with learning disabilities or autism needing specialist support

Types of care

Also works on: residential

Location

Sandy Lane, West Runton, Cromer, NR27 9LT

Directions

Featured in

Questions families ask

How quickly do they respond to a referral?

They respond to a referral within 24 hours of receiving the enquiry.

How soon is the assessment arranged?

They arrange an assessment within five working days to understand the individual’s needs fully.

How soon is a placement offer made?

They make an offer within 10 working days after the assessment.

What happens after accepting a placement?

They begin co-produced transition planning once a placement offer has been accepted.

Who does the service support?

They provide specialist support for adults with learning disabilities and autistic people, including people with complex needs and behaviours of distress.

How much does The Burrows cost?

The CQC register does not list fees, so ask The Burrows for its weekly fee. As a guide, Norfolk council paid on average £1,397 a week for a residential care place for adults aged 18 to 64 in 2024-2025, against £1,883 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.

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