Neptune House
Residential care home · Sheerness
8-10 Neptune Terrace, Sheerness, ME12 2AW
Run by Neptune House Limited
- Requires improvementCQC · Jun 2026
- 5.0Our score
- Beds15
- Type of careResidential
- Phone01795 581660
Inspectors asked it to improve: Safe, Effective, Caring, Responsive and Well-led
Latest inspection
- Inspected on 15 June 2026
What the inspectors rate
- SafeRequires improvement
- EffectiveRequires improvement
- CaringRequires improvement
- ResponsiveRequires improvement
- Well-ledRequires improvement
- Regulator
- Care Quality Commission
- Registered as
- Neptune House
- Status
- Registered in England
- Latest rating
- Requires improvement
- Register number
- 1-216268969
From the public register of the Care Quality Commission, checked on 2 November 2026.
About Neptune House
Neptune House is a residential care home in Sheerness (Swale), registered with the Care Quality Commission for 15 residents. It is run by Neptune House Limited. The CQC register lists care for learning disabilities.
Care on offer
- Care homes
Compared with Sheerness
Nearest
| Name | Distance | Official rating | Our score | Price |
|---|---|---|---|---|
| St. Helens HouseSheerness | 0.4 miles | Requires improvement | 5.6 | |
| Willows Residential HomeSheerness | 1.4 miles | Good | 8.0 | |
| Oakdene Rest HomeSheerness | 1.7 miles | Requires improvement | 6.2 | |
| Island Sands Residential Care HomeSheerness | 1.7 miles | Good | 8.0 | |
| Ocean Heights Residential HomeSheerness | 1.7 miles |
What stands out
Ask about
- The CQC rated it Requires improvement in the safe, effective, caring, responsive and well-led key questions (inspection of 15 June 2026).
Types of care
Also works on: residential
Location
8-10 Neptune Terrace, Sheerness, ME12 2AW
DirectionsFeatured in
Questions families ask
How much does Neptune House cost?
The CQC register does not list fees, so ask Neptune House for its weekly fee. As a guide, Kent council paid on average £1,096 a week for a residential care place for people aged 65 and over in 2024-2025, against £982 across England (GOV.UK adult social care finance report). People who pay for their own care are usually charged more than councils pay.
Who pays for a place in this home?
Ask Neptune House whether it takes residents funded by Kent council and what it charges people who pay for themselves. In England the council may help after a needs assessment and a financial assessment if savings and assets are below £23,250 (2026 to 2027 rules). People whose needs are mainly health needs may qualify for NHS Continuing Healthcare, which pays the full fee.