Care homes in Norfolk

Updated

Norfolk has 12 care homes registered with the Care Quality Commission. Of the homes on this page, the CQC rates 6 Good and 3 Requires improvement. 3 homes are not rated yet. Norfolk council paid on average £1,129 a week for a residential care place and £1,199 for a nursing place for people aged 65 and over in 2024-2025 (GOV.UK adult social care finance report).

Norfolk at a glance

12on this list

Official rating
  • Good6
  • Requires improvement3
  • Not yet rated3
  • 67% rated Good or Outstanding
  • Average score7.4 / 10
  • Types of care83% offer younger adults
How this list is ordered

Homes in Norfolk are ordered by the MyCareCheck score, the average of the CQC's ratings for the five questions it asks at every inspection. Where two homes score the same, the better overall rating goes first.

Paying never changes a home's rating, score or place. Top places are only offered to homes rated Good or Outstanding and are always labelled.

How we rate care homes

12 care homes in Norfolk

12 results

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Types of care
Official rating
Official rating
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Burlingham House

Run by Suffolk Serenity Living Limited

Dell Corner Lane, North Burlingham, Norwich, NR13 4EQ
GoodCQC · Jul 2021

Inspected more than 4 years ago

  • Residential
  • 49 beds
  • Dementia
  • Elderly care
  • Mental health

Residential care home for 49 residents in Norwich, run by Suffolk Serenity Living Limited. Supports dementia, older people, mental health and younger adults.

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Furze Hill House

Run by Pilgrims' Friend Society

73 Happisburgh Road, North Walsham, NR28 9HD
GoodCQC · Jan 2018

Inspected more than 4 years ago

  • Residential
  • 40 beds
  • Dementia
  • Elderly care

Residential care home for 40 residents in North Walsham, run by Pilgrims' Friend Society. Supports dementia and older people.

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Hill House

Run by Parkcare Homes (No.2) Limited

Station Road, St. Mary, Diss, IP21 4QT
GoodCQC · Jan 2019

Inspected more than 4 years ago

  • Residential
  • 7 beds
  • Elderly care
  • Learning disabilities
  • Younger adults

Hill House provides residential support for seven men and women with a primary learning disability diagnosis in Pulham St Mary near Diss. The service is set in a semi-rural village location surrounded by countryside, offering a smaller residential environment for people who need ongoing support with daily living and wellbeing.

The team focuses on helping residents develop skills that can support a healthier and more independent life.

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Oaklands

Run by Thera Trust

Burgate Lane, Alpington, Norwich, NR14 7NP
GoodCQC · Nov 2019

Inspected more than 4 years ago

  • Residential
  • 2 beds
  • Elderly care
  • Learning disabilities
  • Physical disabilities

Residential care home for 2 residents in Norwich, run by Thera Trust. Supports older people, learning disabilities, physical disabilities and younger adults.

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Willowdene

Run by Thera Trust

Market Street, Tunstead, Norwich, NR12 8EL
GoodCQC · Nov 2019

Inspected more than 4 years ago

  • Residential
  • 1 bed
  • Elderly care
  • Learning disabilities
  • Physical disabilities

Residential care home for 1 resident in Norwich, run by Thera Trust. Supports older people, learning disabilities, physical disabilities and younger adults.

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Oak House

Run by Parkcare Homes (No.2) Limited

10A Victoria Road, Diss, IP22 4HE
GoodCQC · Apr 2020
  • Well-led Requires improvement

Inspected more than 4 years ago

  • Residential
  • 6 beds
  • Elderly care
  • Learning disabilities
  • Sensory impairment

Oak House supports up to six adults on the autism spectrum, including people with complex needs, learning disabilities, communication difficulties and mild to moderate behaviours that challenge. The residential service focuses on developing social and independent living skills so residents can lead active and fulfilling lives.

Support is arranged around individual needs and can include therapeutic and practical approaches within a small setting.

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The Aylsham Manor

Run by Aylsham Manor Residential Care Limited

5-5A Norwich Road, Aylsham, Norwich, NR11 6BN
Requires improvementCQC · Apr 2023
  • Effective Requires improvement
  • Well-led Requires improvement
  • Residential
  • 30 beds
  • Dementia
  • Elderly care

Residential and respite care for older people takes place at The Aylsham Manor, a seventeenth-century Grade II listed building adapted for up to 30 residents. Its position in an ancient market town, three acres of grounds and period setting give the home a distinctive character.

Care plans are developed after staff learn each resident’s likes, dislikes and needs, then shared with the care team through a secure digital system.

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The Croft

Run by Parkcare Homes (No.2) Limited

17 Croft Lane, Diss, IP22 4NA
Requires improvementCQC · Feb 2023
  • Safe Requires improvement
  • Well-led Requires improvement
  • Residential
  • 8 beds
  • Elderly care
  • Learning disabilities
  • Younger adults

The Croft provides residential support for eight men and women with learning disabilities in a semi-rural setting near Diss. The home can also support autistic people, and its team focuses on health, wellbeing and developing skills for a healthier and more independent life in the community.

The small resident group creates a clearly defined setting for people who need ongoing residential assistance rather than short-term care.

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Swaffham House Care Home

Run by Kingsley Healthcare (Swaffham) Limited

Jack Boddy Way, Swaffham, PE37 7HJ
Requires improvementCQC · Nov 2022
  • Safe Requires improvement
  • Caring Requires improvement
  • Responsive Requires improvement
  • Well-led Requires improvement

Inspected more than 4 years ago

  • Residential
  • 75 beds
  • Dementia
  • Elderly care
  • Mental health

Swaffham House Care Home provides residential, respite and dementia care for older people in spacious surroundings. It also supports people with mental health needs and younger adults, with care packages shaped around personal histories, interests and routines.

Residents benefit from activities, trips out and visiting entertainers, while staff are on duty around the clock.

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Baysfield Gardens Care Home

Run by Crystal Care Homes Wymondham Limited

Eden Way, Wymondham, NR18 9JB
Not yet ratedCQC
  • Residential
  • 66 beds
  • Dementia
  • Elderly care
  • Physical disabilities

Bayfields Garden Care Home provides residential and dementia care with a single all-inclusive weekly price. The package covers personalised care, nutritious meals and activities, while the fee does not change when a resident’s care needs change.

Care plans are developed with residents, relatives and healthcare professionals, then reviewed through regular wellbeing assessments.

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Buxton Care Home

Run by EvoCare Ltd

Norfolk Clinical Park, Buxton, Norwich, NR10 5RH
Not yet ratedCQC
  • Residential
  • 15 beds
  • Elderly care
  • Younger adults

Residential care home for 15 residents in Norwich, run by EvoCare Ltd. Supports older people and younger adults.

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Ritson Lodge

Run by Scarborough Hall Limited

Lowestoft Road, Hopton On Sea, Great Yarmouth, NR31 9AH
Not yet ratedCQC
  • Residential
  • 60 beds
  • Dementia
  • Elderly care
  • Physical disabilities

Ritson Lodge combines residential, dementia and respite care for older people with a home environment designed around individual routines. Meals are prepared on site from locally sourced meat and vegetables, with modified-texture dishes available according to residents’ needs.

Residents and families can take part in regular meetings about food choices, while activity coordinators and social spaces support purposeful daily life.

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Questions families ask

How many care homes are there in Norfolk?

12 care homes in Norfolk are on the CQC register (data of 2 November 2026).

How much does a care home cost in Norfolk?

Norfolk council paid on average £1,129 a week for residential care and £1,199 for nursing care for people aged 65 and over in 2024-2025. For adults aged 18 to 64 it paid £1,397 and £1,338. Across England the averages were £982 and £1,102 for people aged 65 and over. People who pay for their own care are often charged more, so ask each home for its weekly fee.

How are these care homes ordered?

Ordered by the MyCareCheck score: the average of the five CQC key-question ratings (safe, effective, caring, responsive and well-led) on a 0 to 10 scale, where Outstanding is 10, Good 8, Requires improvement 5 and Inadequate 2. Homes the CQC has not rated yet come last. No home is left out because of its rating.

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