Health & Care Services (NW) Limited care homes

Updated 13 November 2026

Health & Care Services (NW) Limited runs 2 care homes registered with the Care Quality Commission in England. Of the homes on this page, the CQC rates 1 Good and 1 Requires improvement.

England at a glance

2on this list

Official rating

Good1
Requires improvement1

50% rated Good or Outstanding

How this list is ordered

This list includes every home in England on the CQC register, whatever its rating. The highest scores come first and homes not yet inspected come last.

Paying never changes a home's rating, score or place. Top places are only offered to homes rated Good or Outstanding and are always labelled.

How we rate care homes

2 care homes in England

2 results

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Potton House

Run by Health & Care Services (NW) Limited

Potton Road, Biggleswade, SG18 0EL

GoodCQC · Mar 2019

Safe Requires improvement

Inspected more than 4 years ago

Nursing
24 beds

Potton House provides specialist nursing and dementia support for 24 adults in Biggleswade, with registered nurses available around the clock. Its Dementia Plus service is designed for people with dementia who may have complex support needs, while the home also supports adults with other conditions and presentations.

Care includes personalised outcomes, end-of-life and palliative care, and respite services.

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Orchid Lawns

Run by Health & Care Services (NW) Limited

Steppingley Hospital Grounds, Ampthill Road, Steppingley, MK45 1AB

Requires improvementCQC · Aug 2021

Safe Requires improvement
Effective Requires improvement
Responsive Requires improvement
Well-led Requires improvement

Inspected more than 4 years ago

Nursing
24 beds

Orchid Lawns provides specialist nursing and dementia support for adults, including people with complex support needs, mental health conditions, communication difficulties and other medical needs requiring nursing care. The home also offers end-of-life, palliative and respite services.

A nurse-led team supports residents throughout the day, with individual routines, activities and meals shaped around personal preferences and dietary requirements.

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Questions families ask

How are these care homes ordered?

Ordered by the MyCareCheck score: the average of the five CQC key-question ratings (safe, effective, caring, responsive and well-led) on a 0 to 10 scale, where Outstanding is 10, Good 8, Requires improvement 5 and Inadequate 2. Homes the CQC has not rated yet come last. No home is left out because of its rating.

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