Inadequate care homes in England

Established dementia care for older people is the central offer at The Vale Residential Care Home in Maidstone. The home provides a residential setting for people whose day-to-day support needs may change over time.

The Vale is part of Charing Healthcare’s wider Kent care network, which includes residential and dementia services in the Maidstone area and elsewhere in the county.

Adults with learning disabilities and autism receive residential support at Trelowen Manor, where daily living is shaped around individual needs, preferences and goals. The home promotes independence through personalised bedrooms, meaningful activities and support with everyday choices. A quiet room offers space away from busier areas, while the activities room supports creativity, sensory experiences and relaxation.

Windmill Manor provides nursing, dementia, respite and short-stay care for older people, including services for people under 65. Its Memory Lane community supports residents living with dementia, while the purpose-built home offers en-suite bedrooms, shared spaces and indoor and outdoor environments designed to support freedom and independence.

Dining includes seasonal meals, modified-texture dishes and opportunities for residents and families to…

Chalkwell Grange offers residential, dementia and respite care for older adults in Leigh-on-Sea. The home provides 52 en-suite bedrooms, with private accommodation alongside elegant lounges, a café and landscaped garden areas.

Residents can use private dining spaces and a hairdressing salon, then take part in activities shaped through a personalised wellbeing programme.

Residential care at Oak Cottage supports older people, including residents living with dementia or mental health needs. The family-run home develops a personalised care plan on admission and reviews it regularly, considering medical, therapeutic and social needs.

The home has accessible facilities and mobility aids to support independence. Daily life includes games, sing-alongs, outside walks and visits from entertainers and animals.

Silverdale Nursing Home provides personalised nursing care for residents with dementia, physical disabilities and other needs, supporting people across different ages and abilities. The home’s approach begins with understanding each resident and creating a detailed Personal Support Plan.

Families are guided through exploring the home, applying, planning the move and settling in.

Burrow Down Residential Home provides 24-hour residential care and support for people with learning or physical disabilities in South Devon and Torbay. Its wider work includes supported living and respite, with plans shaped around each person’s needs, goals and preferred way of living.

The organisation supports people at different stages of life and helps residents access community life, learning, work and activities.

West Hill Care Home provides residential, nursing, dementia and respite care in Dartford. Its nursing service supports people with complex needs, including Parkinson’s and Motor Neurone disease, while dementia care covers all stages of the condition.

The home provides 24-hour care, individual plans and fresh meals prepared in its own kitchens, with menus tailored to residents’ needs.