Dementia care homes in Norwich

Updated

Norwich has 17 dementia care homes registered with the Care Quality Commission, 6 of them with nursing. Of the homes on this page, the CQC rates 1 Outstanding, 8 Good and 6 Requires improvement. 2 homes are not rated yet. Norfolk council paid on average £1,129 a week for a residential care place and £1,199 for a nursing place for people aged 65 and over in 2024-2025 (GOV.UK adult social care finance report).

All care homes in Norwich (27)

Norwich at a glance

17on this list

Official rating
  • Outstanding1
  • Good8
  • Requires improvement6
  • Not yet rated2
  • 60% rated Good or Outstanding
  • Average score7.3 / 10
  • Types of care76% offer younger adults
How this list is ordered

Homes in Norwich are ordered by the MyCareCheck score, the average of the CQC's ratings for the five questions it asks at every inspection. Where two homes score the same, the better overall rating goes first.

Paying never changes a home's rating, score or place. Top places are only offered to homes rated Good or Outstanding and are always labelled.

How we rate care homes

17 dementia care homes in Norwich

17 results

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St John's House

Run by St John's House Care Limited

Heigham Road, Norwich, NR2 3AT
OutstandingCQC · May 2023
  • Residential
  • 60 beds
  • Dementia
  • Elderly care
  • Physical disabilities

Residential, dementia and nursing support is available at St John's House in Norwich, with respite care also offered. The purpose-built home is close to Norwich’s historic centre and supports residents’ physical, social and medical needs.

Residents can personalise rooms, keep familiar furniture and take part in daily activities, social events and outings.

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Bishop Herbert House

Run by Norse Care (Services) Limited

34 Globe Place, Norwich, NR2 2SG
GoodCQC · Nov 2018

Inspected more than 4 years ago

  • Residential
  • 14 beds
  • Dementia
  • Elderly care
  • Mental health

Bishop Herbert House provides residential care and short-term respite support for older people, including people living with dementia. The home is part of a wider care service that combines daily assistance with opportunities to maintain familiar routines, interests and relationships.

Residents can take part in meaningful activities, remain connected with family and community groups, and receive support tailored to their individual needs.

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St Clements Nursing Home

Run by Acanthus Health Care Limited

170 St Clements Hill, Norwich, NR3 4DG
GoodCQC · Mar 2019

Inspected more than 4 years ago

  • Nursing
  • 26 beds
  • Dementia
  • Elderly care
  • Younger adults

St Clements Nursing Home combines nursing and residential care with support for dementia and older people. The Norwich home has a domestic atmosphere alongside 24-hour staffing and access to nursing support.

Care plans are shaped by residents’ histories, preferences and interests, with activities, trips out and visiting entertainers available to support an active routine.

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Talbot Care Services Ltd

Run by Eminent Care services LTD

13-15 Constitution Hill, Norwich, NR3 4HA
GoodCQC · Jul 2021

Inspected more than 4 years ago

  • Residential
  • 16 beds
  • Dementia
  • Elderly care
  • Mental health

Residential care home for 16 residents in Norwich, run by Eminent Care services LTD. Supports dementia, older people, mental health and younger adults.

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The Hawthorns Care Home

Run by MMCG (CCH) (2) Limited

270 Unthank Road, Norwich, NR2 2AJ
GoodCQC · Mar 2019

Inspected more than 4 years ago

  • Nursing
  • 23 beds
  • Dementia
  • Elderly care
  • Physical disabilities

Care home with nursing for 23 residents in Norwich, run by MMCG (CCH) (2) Limited. Supports dementia, older people, physical disabilities and younger adults.

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Twin Oaks Nursing Home

Run by R J Francis Care Homes Limited

1 Hudson Way, Chapel Break, Bowthorpe, Norwich, NR5 9NJ
GoodCQC · Mar 2019

Inspected more than 4 years ago

  • Nursing
  • 49 beds
  • Dementia
  • Elderly care
  • Physical disabilities

Twin Oaks Nursing Home provides nursing and residential care for older and physically disabled residents, including people below retirement age. Fully qualified NMC-registered nurses lead on-site care, including medication administration and end-of-life support.

The purpose-built home has 49 rooms across four floors, with lounges, dining rooms and assisted bathroom facilities on each floor.

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Hillcrest

Run by 365 Care Homes Limited

106 Thorpe Road, Thorpe, Norwich, NR1 1RT
GoodCQC · Dec 2021
  • Safe Requires improvement

Inspected more than 4 years ago

  • Residential
  • 52 beds
  • Dementia
  • Elderly care
  • Younger adults

Hillcrest provides residential and dementia care in a purpose-built home in Thorpe Hamlet, Norwich. Its bright, spacious interiors are planned for older people who need daily support, including people living with dementia and younger adults registered for residential care.

The home combines a homely setting with modern technology and a family-oriented atmosphere.

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Ivy Court

Run by Aria Healthcare Group LTD

Ivy Road, Norwich, NR5 8BF
GoodCQC · Jan 2025
  • Well-led Requires improvement
  • Nursing
  • 71 beds
  • Dementia
  • Elderly care
  • Physical disabilities

Ivy Court provides residential, dementia and nursing care for older people in Norwich, alongside respite and end-of-life support. The purpose-built home includes a café, cinema room and conservatory, with space for daily activities and social time.

Residents can also use a library, hair salon, private dining room, couple’s suites and a minibus for outings.

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Woodside House

Run by Barchester Healthcare Homes Limited

Woodside Road, Norwich, NR7 9XJ
GoodCQC · Jul 2017
  • Safe Requires improvement

Inspected more than 4 years ago

  • Nursing
  • 58 beds
  • Dementia
  • Elderly care
  • Physical disabilities

Woodside House provides nursing, residential, dementia and respite care in Norwich, including support for people under 65. Its care options cover residents who need clinical nursing, short-term support or longer-term assistance with daily life, with individual care plans tailored to changing needs.

The home combines care with practical facilities and everyday activities.

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Corton House

Run by Corton House & Brewster Court

City Road, Norwich, NR1 3AP
Requires improvementCQC · Jun 2022
  • Safe Requires improvement
  • Well-led Requires improvement

Inspected more than 4 years ago

  • Residential
  • 44 beds
  • Dementia
  • Elderly care

Corton House supports older people through residential care and independent living in Norwich. Its 42-bed care home helps residents who need support while encouraging as much independence as possible, and Brakendon Close provides flats and bungalows for people of pensionable age who can live independently but value community and security.

Brakendon Close includes a 24-hour Social Alarms Service supported by scheme managers during normal working…

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Mayflower Court

Run by Norse Care (Services) Limited

93 The Meadows, Ladysmock Way, Norwich, NR5 9BF
Requires improvementCQC · Jun 2023
  • Safe Requires improvement
  • Well-led Requires improvement
  • Residential
  • 80 beds
  • Dementia
  • Elderly care

Mayflower Court provides residential care and respite care for older people, including people living with dementia. The home forms part of Norse Care’s residential network, offering daily support in a setting built around routines, friendships, meaningful activities and continued independence.

Short-term stays can help after illness or surgery, during a period away or while longer-term care is being explored.

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Whitehall Lodge Residential Home

Run by Whitehall Care Limited

56-112 Whitehall Road, Norwich, NR2 3EW
Requires improvementCQC · May 2019
  • Effective Requires improvement
  • Well-led Requires improvement

Inspected more than 4 years ago

  • Residential
  • 29 beds
  • Dementia
  • Elderly care
  • Younger adults

Residential care home for 29 residents in Norwich, run by Whitehall Care Limited. Supports dementia, older people and younger adults.

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Mountfield

Run by Norse Care (Services) Limited

Millcroft, Norwich, NR3 3LS
Requires improvementCQC · May 2025
  • Safe Requires improvement
  • Responsive Requires improvement
  • Well-led Requires improvement
  • Residential
  • 46 beds
  • Dementia
  • Elderly care
  • Younger adults

Mountfield provides residential and dementia care in Norwich, with short-term respite and day care for older people needing extra support. Respite stays can help after illness, during recovery or when a family carer needs time away, while longer-term care supports people making Mountfield their home.

Residents have furnished rooms, mostly with large en-suite facilities, alongside communal areas and gardens.

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Bay Tree House

Run by The Hanley Care Group Limited

423 Unthank Road, Norwich, NR4 7QB
Requires improvementCQC · Sept 2022
  • Safe Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Well-led Requires improvement

Inspected more than 4 years ago

  • Residential
  • 16 beds
  • Dementia
  • Elderly care

Bay Tree House is listed as an assisted living facility and residential care home in Norwich, registered for care of older people and people with dementia. Its registered category identifies a care setting for residents needing residential support.

The other website material linked with the business concerns biography writing in French and does not establish services or facilities for Bay Tree House.

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Ellacombe

Run by Norse Care (Services) Limited

Ella Road, Norwich, NR1 4BP
Requires improvementCQC · Oct 2023
  • Safe Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Well-led Requires improvement
  • Residential
  • 45 beds
  • Dementia
  • Elderly care

Ellacombe provides residential, dementia and short-term care for older people in Thorpe Hamlet, Norwich. It supports both private and state-funded residents, with care available for people who need a permanent home or a shorter stay while recovering, taking a break from caring or considering longer-term arrangements.

Residents have their own rooms, with many offering en-suite facilities, alongside communal living and dining rooms, gardens and a…

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Ivy Court

Run by Care UK Care Services Limited

Ivy Road, Norwich, NR5 8BF
Not yet ratedCQC
  • Nursing
  • 71 beds
  • Dementia
  • Elderly care
  • Physical disabilities

Ivy Court offers residential, nursing and dementia care for older people in Norwich, with respite and end-of-life care also available. It supports younger adults and people with physical disabilities, with care needs assessed before admission.

Residents have access to daily activities and facilities including a café and cinema room, while a minibus supports outings. The home also offers couple’s suites, garden-view rooms and private dining.

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Mousehold View Care Home

Run by Artisan Care Norwich Limited

28, Mousehold Lane, Norwich, NR7 8HE
Not yet ratedCQC
  • Residential
  • 77 beds
  • Dementia
  • Elderly care
  • Physical disabilities

Mousehold View Care Home provides residential, dementia and respite care for older people, alongside support for adults with physical disabilities, sensory impairment and younger adults. The home combines 24-hour care with a setting designed for everyday living rather than clinical treatment.

Facilities include a salon, entertainment suite, elegant lounges and a private dining room, with activities and social opportunities forming part of daily…

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What to look for in dementia care homes

  1. Staff training

    Staff training and experience with the person’s type and stage of dementia.

  2. A calm

    A calm, understandable and secure environment that supports independence.

  3. Personalised care planning

    Personalised care planning, meaningful activity and communication with families.

Questions families ask

What should dementia care homes offer?

Dementia care should adapt to the person’s history, routines, communication and changing needs. A CQC rating is useful evidence, but it does not by itself show whether a home is the right environment for a particular person. Some dementia care homes are residential homes, others also provide 24-hour nursing care for people with clinical needs, so confirm that the home can support the person’s diagnosis, communication, mobility, medicines and likely future needs.

How many dementia care homes are there in Norwich?

17 dementia care homes in Norwich are on the CQC register (data of 2 November 2026).

Which dementia care homes in Norwich are rated Outstanding?

St John's House.

How much does a care home cost in Norwich?

Norfolk council paid on average £1,129 a week for residential care and £1,199 for nursing care for people aged 65 and over in 2024-2025. For adults aged 18 to 64 it paid £1,397 and £1,338. Across England the averages were £982 and £1,102 for people aged 65 and over. People who pay for their own care are often charged more, so ask each home for its weekly fee.

How are these care homes ordered?

Ordered by the MyCareCheck score: the average of the five CQC key-question ratings (safe, effective, caring, responsive and well-led) on a 0 to 10 scale, where Outstanding is 10, Good 8, Requires improvement 5 and Inadequate 2. Homes the CQC has not rated yet come last. No home is left out because of its rating.

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